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Meet The Analyst Covering Design Workflow: Sheila Mahoutchian

Sheila Mahoutchian 1 day ago
What Topics Will You Be Covering At Forrester? I’m excited to dive deep into coverage areas revolving around design workflows, tools, and services for the customer experience (CX) function. Some buckets I hope to explore in this realm include: Design thinking in practice and how to make it accessible, specifically for collaboration teams that work […]
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Lead A High-Performing Digital Team

Dan Bieler September 7, 2022
Learn how digital business leaders can build a stellar team with the right digital competencies to execute the digital strategy.
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Chief Automation Officers Are The Answer … But What Is The Question?

Leslie Joseph July 21, 2022
Much of the current discourse around the role is marked by nonspecificity of purpose. Our new research uncovers some of the key considerations.
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COVID-Related Absenteeism Is Costing Your Business Money

J.P. Gownder June 22, 2022
Many organizations are ill-equipped to manage the problem. Yet it's the sort of systemic risk that leaders need to be ready to face.