Revenue Operations

Revenue operations bridges strategy and execution to drive superior performance and growth. Explore Forrester’s insights for revenue operations leaders and teams to help accelerate business impact.

Explore Forrester Decisions for Revenue Operations.

Insights

Blog

Align B2B Strategy, Planning, And Execution To Achieve Growth With Precision And Purpose

Laura Cross 2 hours ago
Translating corporate strategy into actionable plans at the product, revenue, functional, and operational levels is no easy feat. Learn how teams can do this successfully.
Blog

What I Learned About Sales Technology In 2024

Seth Marrs December 17, 2024
This blog provides a 2024 year in review of the sales technology market, along with a view on how it will impact 2025.

Gain B2B Marketing Insights At Forrester’s Phoenix Summit!

Do more, see more, and learn more at B2B Summit North America, with new hands-on opportunities to connect with analysts, new research, and new frameworks to manage buyer chaos and align go-to-market teams.

Blog

The Twelve Days Of Revenue Operations Christmas

Simon Daniels December 13, 2024
What would you want your RevOps true love to give to you on the twelve days of Christmas?
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B2B Marketing Measurement Isn’t Trusted, And It’s About To Get Worse — A Bonus Prediction

Ross Graber December 6, 2024
Let’s brace ourselves for a hard truth. Trust in marketing measurement is already poor, and left unchecked, it’s poised to get 20% worse. Learn about the challenges and market forces contributing to this decline, and find out the steps that you can take to enhance trust in marketing measurement.
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Data Provider Selection Depends On The Entire Revenue Ecosystem Working Together

Simon Daniels November 29, 2024
Selecting a new marketing and sales data provider requires planning and coordination across the revenue ecosystem and revenue operations has a key role to play.
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Revenue Operations: Hot Topics From B2B Summit EMEA 2024

Simon Daniels November 4, 2024
Read this blog for revenue operations hot topics from the ever-popular analyst sessions at this year’s Forrester B2B Summit EMEA.
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Double-Clicking Into The Compensation Capabilities Of Sales Performance Management

Seth Marrs November 1, 2024
Learn how the Forrester Sales Compensation Design And Management Model and a new landscape report can help evaluate sale performance management platforms.
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Call For Entries: Forrester 2025 B2B Summit North America Awards

Matthew Selheimer October 30, 2024
Do you have a success story on transforming your company or function in the service of customers? We would love to hear from you if so. Submit your story for a chance to be honored on the B2B Summit mainstage.
Blog

GenAI Is A Land Of Confusion For Revenue Leaders

Anthony McPartlin October 29, 2024
It’s critical that revenue leaders develop a proactive strategy for applying AI for performance impact and separate reality from vision (or hype). Learn how to get started with these three steps.
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B2B Go-To-Market Budgets Will Continue To Be Tight In 2025: Here’s What Marketing And Sales Operations Leaders Need To Do About It

Ross Graber October 28, 2024
Facing tight budgets in 2025, here are the main areas where B2B revenue, marketing, and sales leaders should prioritize their investments.
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Red Flags Revealed: Navigating The Path To B2B Operational Excellence

Laura Cross October 28, 2024
This blog explores the importance of effective process management in B2B organizations, highlighting common challenges and providing strategies to achieve operational excellence through the mitigation of six red flags. The full report offers a comprehensive analysis, detailed breakdowns, and actionable insights for preventing these red flags to improve business outcomes.
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How Corpay Used Compensation To Improve Lead Conversion

Seth Marrs September 30, 2024
Learn how Corpay redesigned its compensation programs to improve lead conversion rates.
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My Take On The Year Ahead For Sales Tech After Attending Three Key Events

Seth Marrs September 24, 2024
This blog provides takeaways from Dreamforce, INBOUND, and CloudWorld that clients can use to get a perspective on each vendor’s vision for the coming year.
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The First Forrester Wave™ Evaluation Of Revenue Orchestration Platforms For B2B Is Live

Anthony McPartlin September 4, 2024
The Forrester Wave™: Revenue Orchestration Platforms For B2B, Q3 2024, provides a comprehensive market evaluation of the ROP category, highlighting how these platforms integrate sales engagement, conversation intelligence, and revenue operations to enhance frontline productivity and buyer interactions through AI capabilities.
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RevOps And AI: The Cobbler’s Children Need Shoes, Too

Simon Daniels July 26, 2024
Generative AI is already widely adopted in B2B marketing across a range of applications, often deployed by Revenue Operations teams on behalf of the wider revenue ecosystem. How should revops teams themselves use AI though to maximise their own efficiency and performance?
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Converging Platforms For Greater Efficiency: The Rise Of Revenue Marketing Platforms

Kelvin Gee July 25, 2024
The proliferation of data and the shift towards buying groups have set MAP and ABM platforms on a collision course. It also has paved the way for what we now call Revenue Marketing Platforms — an innovation that merges the best of both MAP and ABM into a single, comprehensive hub.
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B2B Summit APAC 2024: Transform Your Growth Engine

Dane Anderson July 25, 2024
Learn what to expect at Forrester's premier event for B2B marketing, sales, and product leaders and teams in Asia Pacific this October.

Jan. 23 B2B Marketing & Sales Predictions Webinar

Join us live to explore the impact of our 2025 predictions on your B2B marketing and sales strategy. Get analyst advice on how to prepare for what’s ahead.

Blog

Sales And Marketing Must Partner Around Opportunities — No Matter The Pipeline Stage

Nora Conklin June 24, 2024
Too many marketing and sales teams still hold onto old dogmas and operate in a way that does not reflect how buyers want to engage, which makes it harder to achieve their collective revenue goals.
Blog

Struggling With B2B Data Quality? Let Me Guess …

Brett Kahnke June 21, 2024
Over the years, Forrester analysts have helped thousands of B2B clients grapple with data quality challenges. Across those highly custom sets of business issues, a few clear patterns have emerged.
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Improving B2B Data Quality: Changing The Tires On A Moving Car​

Brett Kahnke June 21, 2024
Managing data quality requires a defined strategy to tackle data management, domain insight gathering, and team enablement, with planning cycles focused on governance, compliance, and technology.
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