vendor management

Effective vendor management ensures that your firm makes the most of its relationships. Learn how to maximize the benefits and mitigate the risks.

Discover how Forrester supports IT leaders.

Insights

Blog

Order Management Systems And A Story Of Augmented Evolution

Emily Pfeiffer January 21, 2025
Digital businesses selecting replacement order management systems — or adding pieces on top of their existing one — have a lot of new decisions to make. Get some key insights on the latest solutions in this preview of our new Wave evaluation of the OMS market.
Blog

Prepare For Geopolitics To Impact Your European Nearshore Strategies

Jeffrey Rajamani January 8, 2025
Given the uncertain geopolitical times we are in, adapting your sourcing strategies by revisiting location strategies is more important than ever. Get some practical tips on how technology decision-makers can adapt their nearshore location strategies to meet the new realities.

Navigate 2025 With Our Predictions Insights

Our predictions may not be a crystal ball, but they offer a clear view of what’s ahead. Visit our 2025 Predictions hub featuring guides, blogs, and webinars to give B2B, B2C, and technology leaders a competitive edge in 2025.

Blog

Twelve Days Of Loc[alization] Mess — In The Age Of AI

Kathleen Pierce December 16, 2024
❄ 🥂 🎇 🎀 🎄 🥳 Last year, I wrote a pastiche called the Twelve Days Of Loc[alization] Mess after a client asked about the root causes of localization problems. This week, I wondered if I should repost the blog, perhaps with a few updates — and was amazed to realize that, after one short […]
Blog

Unified Commerce Is Not A Thing

Emily Pfeiffer October 28, 2024
Demystify the concept of “unified commerce” in this Forrester blog by analysts Emily Pfeiffer and Lauren Cevallos.
Blog

Predictions 2025: A Year Of Reckoning For Enterprise Application Vendors

Kate Leggett October 23, 2024
After a challenging 2024, two themes will dominate the enterprise software market in 2025: trust and value. Learn more in our 2025 predictions for enterprise software.
Blog

Introducing Forrester’s Partner Selection Blueprint

Ted Schadler October 16, 2024
Selecting the right partner can be the difference between success and failure for technology-driven initiatives. Learn how our new partner selection solution blueprint can help you streamline the process.
Blog

Is Keeping Your Commerce Tech Vendor The Right Move For You?

Emily Pfeiffer October 15, 2024
To retain or replatform your commerce technology solution? Forrester’s latest research guides leaders on how to answer this burning question.
Blog

SVM Players Dominate But Fail To Match The Innovation Of Best-Of-Breed Players

Jeffrey Rajamani September 19, 2024
Supplier value management (SVM) platforms is a critical enterprise software category enabling enterprises to implement their source-to-pay processes. Enterprises seeking a system of record for all supplier spend and supplier information are busy unbundling enterprise resource planning and other “procurement” tools such as Excel and embracing SVM platforms. Typically, enterprise adoption starts with one or […]
Blog

Prioritize Accessibility In Procurement For Better CX And EX

Gina Bhawalkar September 12, 2024
My new report dives into why making accessibility a component of vendor selection is good for business and how to do it.
Podcast

Navigating The Disruption Of Broadcom’s Acquisition Of VMware

What It Means June 20, 2024
The broad changes Broadcom made in the wake of the deal have technology executives reviewing their technology roadmaps closely. In this episode Principal Analyst Naveen Chhabra walks through the changes and discusses the choices available to VMWare customers.
Blog

Introducing Forrester’s Interactive Wave Experience

Stephen Powers June 18, 2024
Forrester has launched an updated experience for the Forrester Wave™. Read this blog to learn about the new upgrades that allow users to easily customize and compare vendors included in Wave evaluations.
Blog

Key Takeaways From SAP Sapphire Orlando 2024

Akshara Naik Lopez June 12, 2024
From generative AI to cloud to pricing announcements, the recent SAP Sapphire in Orlando was a busy event. Read this blog to get our key takeaways and perspectives on the big announcements from SAP.
Blog

Tackle Contract Negotiation With Major Software Vendors

Liz Herbert May 30, 2024
Struggling to manage software costs? Get five quick tips on software contract negotiations and learn about our scenario quick starts to help you address the most common contract negotiation scenarios.
Blog

Results Of The Forrester Wave™: Commerce Solutions For B2C, Q2 2024 — Digital Leaders Focus On Extending The Life Of Their Commerce Solution

Emily Pfeiffer May 6, 2024
Read Principal Analyst Emily Pfeiffer’s insights on the shifts in the B2C commerce market over the past two years.
Blog

Here’s How To Get Your S/4HANA Migration Plans Under Control

Dario Maisto February 26, 2024
No matter what stage you’re at with your SAP S/4HANA migration planning, take these five steps now to help mitigate some risks.
Blog

Optimize Digital Budgets, Service Providers, And Skills — Or Lose The Digital Race

Dan Bieler November 23, 2023
Forrester surveyed digital business strategy decision-makers globally on their priorities, investments, and organizational structures.
Blog

The Deadly Effects Of High Concentration Risk

Madelein van der Hout November 10, 2023
Learn why breaches with a high impact on society, such as recent cyberattacks in Germany, bring more focus on concentration risk.
Blog

SAP To Raise On-Premise Annual Support Fees An Average Of 5% Effective January 2024

Akshara Naik Lopez August 9, 2023
Continuing the latest trend in price increases by major enterprise software vendors, SAP announced on July 26, 2023, that it will increase the annual support fees for SAP support agreements by roughly 5.0% (by local CPI rates, capped to 5%). This is on top of the previous increase announced in 2022 for an average support […]
Blog

Healthcare Ranks Eighth Out Of 10 Industries In Future Fitness

Shannon Germain Farraher July 13, 2023
Clear differences in business and technology priorities separate modern and future fit HCOs from the rest of the traditional pack.
Blog

What’s New In Software Pricing And Contract Negotiation Success

Liz Herbert June 14, 2023
In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean and how contract negotiations should be approached amid this uncertainty.
More posts