Delivery of complex care in distributed settings will require the evolution of remote patient monitoring devices and for them to become more affordable, accurate, and consumer-friendly/-usable. At the same time, healthcare staff must acquire new skills and ways of working to support remote care delivery. You can read more about how the healthcare ecosystem is evolving and driving demand for remote care in our blog here. At Forrester, we are diving in to help our healthcare clients understand the state (and future) of remote patient monitoring and the critical role that consumer devices play.

We are building on VP and Principal Analyst Julie Ask’s previous research on wearable devices in healthcare, as well as our research on acute home care and our 2023 predictions. Spoiler alert: We predicted that, by the end of this year, one-quarter of US adults will be treated with remote patient monitoring tools (RPM) for chronic conditions. This research will be expansive and assist security and risk, customer experience, digital business and strategy, and technology leaders at healthcare providers and insurers.

To start the research conversation, we are looking to dig into the following questions:

  • What are the underlying technologies, capabilities, processes, context, and infrastructure that healthcare entities will need to successfully deliver care remotely?
  • What are the experiences of consumers who use remote patient monitoring devices, and how has that experience evolved?
  • What is the level of adoption of remote patient monitoring devices by consumers and by providers for remote-care use cases?
  • What are the capabilities and goals of different healthcare stakeholders who are providing or enabling remote care?

Our ask to you: If you are a subject matter expert in RPM or are a medical device manufacturer, healthcare provider, health insurer, or enabling technology vendor, please email us. We want to speak with you. We are starting research interviews now with the goal of publishing several reports beginning in the fall. As a reminder, all calls are confidential, and as a thank-you for your time, you will receive a courtesy copy of the report(s).

We look forward to speaking with you for this research!