Technology Leaders

Establish A Technology Organization That Delivers Value Now And In The Future

As a technology leader, you work to prepare your organization for an unpredictable future. To succeed, you must establish a business that can rapidly respond to changing market dynamics, customer expectations, and systemic risk, all while staying aligned with business initiatives and maximizing technology returns.

Challenges You Face

You’re under pressure to identify and deploy the right technologies and digital strategies to differentiate your business and better serve your customers and employees. In addition, you must ensure your organization is ready to respond to future disruption. Forrester partners with you to establish a future fit technology strategy while helping you tackle your day-to-day challenges along the way, including:

  • Staying ahead of changing customer, business, and employee needs.
  • Elevating your technology team into a strategic driver of business growth.
  • Increasing pressure to deliver faster while maintaining security, cost effectiveness, and operational stability.
  • Obtaining buy-in and budget to implement technology and process innovation.
  • Acquiring, developing, and retaining talent.

Hear Forrester Principal Analyst Gordon Barnett share best-practice tips on how to define and execute an adaptive technology operating model that accelerates growth.

Bold Solutions Fit For You

Forrester helps technology leaders and their teams come together to deliver increased value to the business with aligned, future fit technology strategies that adapt to new opportunities, secure customer trust, and win on emerging customer demands.

Lead An Adaptive, Creative, And Resilient Technology Strategy

Forrester Decisions for Technology Executives helps leaders execute a future fit strategy that empowers the business to stay ahead of disruption and risk, capitalize on new opportunities, and grow faster than the competition.

Win Customer Trust With Optimal Security And Privacy

Forrester Decisions for Security & Risk helps leaders manage risk within strategic opportunities, protect business growth, and gain customer and employee trust with secure, private experiences.

Design, Architect, And Deliver A Customer-Led Technology Strategy

Forrester Decisions for Technology Architecture & Delivery helps leaders advance modernization initiatives with a holistic approach that accelerates delivery, improves value streams, and positively impacts critical business outcomes.


Digital Platforms And Cloud – Looking Beyond The Buzzwords

Dario Maisto 6 hours ago
Joining Forrester As A New Analyst With Two Questions In Mind I recently joined Forrester as a Senior Analyst to pursue my dream as a research analyst and follow my passion for digital platforms and cloud strategies. During my career I have been helping clients dealing with digital transformation, evaluating and selecting from digital platforms […]

Emotional Quality Of Experiences: The 2022 CX Index Bright Spot

Linda Ivy-Rosser June 27, 2022
Recently Forrester released the US Customer Experience Index Rankings for 2022 and one prominent message was the fall of CX quality across industries (see Figure 1). However, it also revealed a bright spot - the emotional quality of customer experiences remains consistent.  According to the Average US CX Index, 60% of customers expressed they had emotionally positive experiences compared with 62% in 2021 and 60% in 2020. 

Value Is In The Eye Of The Beholder — When It Comes To Tech’s Business Value

Phil Brunkard June 24, 2022
There’s more to ensuring that technology enables business value than meets the eye. There is no single value proposition to communicating the value of technology to stakeholders. Each stakeholder perceives value differently. Value is in the eye of the beholder. You Think You “Deliver” Value To Business Stakeholders … But You Don’t Value for stakeholders […]

AT&T, Uber, And Zipcar Share Similarities With Subscription Hardware

Naveen Chhabra June 13, 2022
Elucidate Subscription-Based Hardware Offerings Public cloud innovations influence your technology decisions in many ways. Cloud pricing is shaping the pricing for on-premises data center infrastructure. I receive many client calls around evolving subscription-based hardware, and those discussions reveal their confusions. As you aim to make an optimal decision for your business, let’s develop an understanding […]

Upcoming Events For Technology Leaders

Technology & Innovation North America
September 29-30, 2022

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Security & Risk
November 8-9, 2022

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Data Strategy & Insights
December 6-7, 2022

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Technology & Innovation EMEA
October 13-14, 2022

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Technology & Innovation APAC
November 15-16, 2022

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Meet A Few Of Our Technology Analysts

Keys To Delivering On The Promise Of Business Transformation

A framework for technology architecture leaders

If your organization is like many others today, your business and technology leaders have bold new visions for how technology can drive business performance — and now it’s up to you to bring those visions to life. Forrester’s guide, Modernizing Technology Architecture And Delivery, will set you up for success.

Read this guide and learn:

  • Key considerations for building shared accountability.
  • Three core drivers for accelerating business transformation.
  • Two ways you can quickly have an impact.

Thank you!