John Arnold

Principal Analyst

Forrester Bio

John Arnold

Author Insights

Blog

Prepare Frontline B2B Marketers For Their AI Future

John Arnold December 8, 2023
According to Forrester’s September 2023 Artificial Intelligence Pulse Survey, nearly half (49%) of AI decision-makers say that they are concerned about displacement of human jobs by generative AI usage at their organization. Others also have similar fears: A report by the American Staffing Association indicates that nearly three-quarters of American adults (74%) fear that higher […]
Blog

Generative AI Will Displace Frontline B2B Marketing Jobs, And You’re Not Ready

John Arnold November 13, 2023
Generative AI, as it stands today, is a minimally viable solution for frontline marketers. But that’s going to change. Generative AI will revolutionize frontline B2B marketing, offering both opportunities and threats to the status quo. Forrester forecasts that automation and AI overall will replace 4.9% of US jobs by 2030. With unique regard to frontline […]
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Prepare For AI To Free Up Frontline Marketing’s Technical Dependencies

John Arnold October 27, 2023
As generative AI becomes more integrated into marketing platforms and processes, frontline B2B marketers can look forward to a future where they aren’t so reliant on outside technical resources. Here's a look at what may lie ahead.
Blog

Will Generative AI Replace Frontline B2B Marketers?

John Arnold October 19, 2023
What if you used more generative AI for marketing instead of hiring more humans? Here's what to consider.
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Make Lifecycle Revenue Marketing Part Of Your Annual Plan

John Arnold October 19, 2023
Forty-six percent of B2B marketing decision-makers responsible for demand/ABM marketing say that standing up a new marketing approach is their biggest point of focus to support growth over the next 12 months. Enter lifecycle revenue marketing (LRM), the most comprehensive approach to frontline marketing. It’s also Forrester’s definition of best-in-class frontline B2B marketing. Here are […]
Blog

Marketing And Sales Can’t Align Without This

John Arnold October 4, 2023
Are your marketing and sales functions aligned? It may depend on who you ask. Business and technology decision-makers who work in sales are almost twice as likely as those in marketing to say that marketing operates independently or is minimally aligned with other internal functions. Whether the disconnect is more perception or reality, the results […]
Blog

Welcome To The Data-Deprived Future Of Frontline B2B Marketing

John Arnold July 31, 2023
Data deprecation is well under way, and it’s interfering with frontline B2B marketing programs. Google plans to deprecate third-party cookies for 1% of Chrome users in Q1 2024, and it has plans to phase out third-party cookies completely beginning in Q3 2024. When To Start Being Concerned About B2B Data Deprecation Should you start being […]
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How B2B Companies Will Win The Competition For Growth

John Arnold July 25, 2023
The competition for growth is fiercer than ever for B2B companies. To win, marketing, product, and sales leaders need to build a growth engine based on three fundamentals that are also simple, powerful, challenging, and achievable.
Blog

Need A New B2B Marketing Agency? Ditch The Pitch, And Do This Instead …

John Arnold May 8, 2023
Looking for a new B2B marketing agency? You’re not alone. Fifty-nine percent of B2B marketing decision-makers are planning to increase outsourced services this year. And B2B organizations already spend more than 12% of their marketing program budgets on agency fees. In fact, agency fees are the largest percentage of B2B marketing program budgets. When B2B […]
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Ditch The Pitch: $12.5 Billion Per Year Is Spent On A Dysfunctional Agency Review Process

Jay Pattisall May 8, 2023
A lengthy, dysfunctional review process costs agencies and their clients $12.5 billion per year. It’s time to change agency selection.
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B2B Organizations Are Primed For Growth When Lifecycle, Revenue, And Marketing Unite

John Arnold January 19, 2023
Frontline B2B marketing teams need a cohesive approach to drive growth and get the most value from advances in tactics, technologies, and processes. Discover how lifecycle revenue marketing helps to achieve that.
Blog

Follow Martech And Adtech To The Audience-As-A-Strategy Era

John Arnold December 14, 2022
The sophisticated B2B marketers and advertisers I talk to are always striving to achieve some form of omnichannel reach with closed-loop reporting to refined target audiences at scale with a small number of vendors — no easy task, even with good audience technology. The Beginning Of A New Era: Audience As A Strategy Audiences have […]
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Get Ready For The B2B Marketing Agency Gold Rush

John Arnold November 17, 2022
The in-house B2B marketing trend of the past few years — expanding in-house agencies, centers of excellence, and shared services — has peaked. Fifty-nine percent of B2B marketing decision-makers now say that they are planning to increase marketing spend on outsourced services. This new investment mindset, combined with macro and micro economic factors, has sparked […]
Blog

Announcing The Forrester Wave™: B2B Advertising Solutions, Q3 2022

John Arnold August 9, 2022
In our 28-criterion evaluation of B2B advertising solution providers, we identified the 14 most significant ones — 6sense, AdDaptive Intelligence, Adobe, Demandbase, Influ2, Jabmo, LinkedIn, Madison Logic, Marin Software, Metadata, RollWorks, StackAdapt, Terminus, and The Trade Desk
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As B2B Media Time Grows, Marketers Need These Five Audience Insights

John Arnold May 13, 2022
Audience insights are more critical than ever for B2B marketers. Business decision-makers are making the shift to anywhere work and spending more of their time with digital media. How much time are B2B buyers spending with digital media? About half of the business decision-makers in Forrester’s Q4 2021 B2B Advertising Trends Survey said they spend […]
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These Six Competencies Raise The Bar For B2B Paid Media Advertising

John Arnold April 11, 2022
B2B organizations should evaluate their paid media advertising maturity across six competencies: advertising strategy, talent and technology, audience savvy, brand/demand interlock, measurement and testing, and creative excellence.
Blog

Choosing An Advertising Platform For Your B2B Business

John Arnold March 15, 2022
Should you choose a B2C-focused advertising platform to advertise to consumers and a separate B2B-focused advertising platform to advertise to business buyers? Or, are there advertising platforms that can do both and do it well enough to cover the range of B2C and B2B use cases across your company?
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B2B Buyers Click On Ads, But They Take These Three Non-Click Actions More Often

John Arnold February 1, 2022
Clicking on a display advertisement isn't even in the top five actions taken by B2B buyers in response to advertising. Here's the top three.
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The 10 Best Ways To Spend Your B2B Paid Media Budget In 2022

John Arnold January 20, 2022
Looking to capitalize on advertising budget increases? Here's how to help your spend go farther.
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Have Courage: You’re Going To Need It To Run B2B Paid Media

John Arnold January 20, 2022
B2B paid media professionals are in for a roller coaster ride over the next three to five years. Principal Analyst John Arnold explains in a new report on the future of B2B advertising.
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