Michele Pelino

Principal Analyst

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2021: The Sales Enablement Year In Review

Peter Ostrow December 14, 2021
A number of trends in the B2B sales space have disrupted, challenged, and motivated sales enablement teams this year. As the first quarter of 2022 begins, let’s understand how these macro trends and the pandemic have reshaped our function and industry. First, the multitude of sales enablement tech acquisitions we’ve seen allows us to brag […]
Blog

Operational Excellence Applies To All Firms Embracing Sustainability But Especially Industrial Firms

Michele Pelino October 27, 2021
All firms are evolving their sustainability initiatives to address Forrester’s five-level sustainability maturity model. However, many manufacturing firms spanning various industrial markets, including primary production, product manufacturing, pharmaceuticals and medical equipment, chemicals, and oil and gas, are proactively addressing sustainability initiatives to address operational priorities. These sustainability initiatives often include critical operational processes (e.g., supply […]
Blog

Workload Affinity Expands Edge Computing Opportunities In 2022

Michele Pelino October 7, 2021
In 2022, CIOs and technology executives should prepare for evolving edge computing environments, which run software wherever that software best fits the need — a concept Forrester calls workload affinity. We have identified four edge environments to support a range of workload affinity requirements: the enterprise edge, the operations edge, the engagement edge, and the […]
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IoT Solutions Power Safe, Speedy, And Cold COVID-19 Vaccine Delivery

Nigel Fenwick December 15, 2020
By enabling temperature monitoring of vaccine shipments, advances in internet-of-things technology could play a major role in the vaccine's deployment.
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Predictions 2021: Technology Diversity Drives IoT Growth

Michele Pelino October 28, 2020
In 2021, demand for IoT devices and services will be driven by a variety of technology applications. Find out what Forrester predicts for IoT in the coming year.
Blog

NVIDIA Arms Itself To Terminate Intel’s Processor Dominance

Glenn O'Donnell September 16, 2020
NVIDIA just announced that it plans to acquire Arm Limited from SoftBank for $40 billion. The combination aims to conquer the enormous compute market that has long been dominated by the x86 architecture (and, thus, Intel and AMD). The x86 platform remains the leader in PCs and data centers, but the future growth prospects lie […]
Blog

2019 Saw Industrial IoT Software Platforms Get Richer

Paul Miller December 20, 2019
My colleague Michele Pelino and I published “The Forrester Wave™: Industrial IoT Software Platforms, Q4 2019” recently, and we’ll be discussing the findings in more detail in a webinar on January 30. It’s a complex space, where traditional industrial conglomerates, established enterprise software giants, networking and telecom providers, hyperscale cloud providers, global systems integrators, professional […]
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A Timeline Guide For Your 5G Strategy

Dan Bieler November 12, 2019
The rollout of 5G is much more evolutionary than the rollout scenarios of previous cellular standards.
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Seeking New Opportunities To Deploy Internet Of Things (IoT) Use Cases? Check Out Our Report Highlighting Hot IoT Use Cases In 2019

Michele Pelino September 13, 2019
Is your organization currently deploying or planning to deploy internet of things (IoT) solutions as part of your digital transformation strategy? Check out the video to hear what types of IoT use cases enterprises are deploying to transform operations. IoT use cases such as facility management, security, and surveillance enhance operational processes, while other use […]
Blog

Unlock The Mysteries Of IoT Pricing

Paul Miller February 8, 2019
Koninklijke Philips has come a long way since the Philips family began making light bulbs in the Dutch city of Eindhoven in 1891. Today the company focuses on healthcare, but it wants to do more than just build and sell medical products. The Financial Times recently quoted Philips CEO Frans van Houten: “In the future, […]
Blog

GE Announces New Industrial IoT Software Business

Nigel Fenwick December 13, 2018
With GE establishing a new standalone software business, we examine what it means for existing and potential customers of GE Digital and for GE. What we know: On December 13, 2018, GE announced the formation of a new industrial IoT (or IIoT) software business, with $1.2 billion in revenue (based on GE Digital sales combined with sales […]
Blog

Predictions 2019: The Internet Of Things

Michele Pelino November 6, 2018
Business stakeholders and CIOs in both B2B and B2C environments are planning and deploying IoT solutions to power digital transformation initiatives to revolutionize customer relationships, enhance operations, and differentiate products. IoT deployment momentum brings challenges. Firms must identify strategies and methods to secure, manage, and support the rapidly growing number of smart, connected IoT devices […]
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IoT Software Platform Wave Evaluation Helps Firms Navigate The Complex Solution Landscape

Michele Pelino November 17, 2016
As businesses pursue digital initiatives, I&O execs must assist their line-of-business colleagues with addressing software, security, data, and business analytics integration complexity associated with deploying these IoT solutions. Digital opportunities to use IoT include: Building connected products. Product manufacturers are creating smart, connected products to differentiate their offerings and generate new revenue streams as well […]
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Telefónica Leadership Event 2014 Highlights Plans To Lead The Digital Telco Parade

Michele Pelino April 7, 2014
With Brownlee Thomas, Ph.D., Forrester Research Forrester recently attended the Telefónica Leadership Conference 2014, its annual global customer event that brought together more than 600 customers, partners and its Global Solutions leadership team. This year’s event was an exemplary mix of Telefónica and external content, including a keynote live video interview with former US President […]
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Internet of Things World Forum In Barcelona Highlights Emerging Connected World Momentum

Michele Pelino November 3, 2013
Last week, I attended the Internet of Things (IoT) World Forum event which was hosted by Cisco Systems in Barcelona, Spain. This inaugural event included more than 15 vendor sponsors such as AGT International, Oracle, IBM, SAP, and Zebra Technologies, and was attended by nearly 800 attendees including press and industry analysts. Breakout sessions addressed […]
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Key Steps To Capture The Value Of BYOD Programs

Michele Pelino May 2, 2013
  Results from Forrester's Q2 2012 Forrsights Workforce Employee Survey show that more than two-thirds of North American and European information workers who use a computer for work an hour or more per day personally choose the smartphones or tablets they use for work, and 46% of information workers personally choose work laptops that are […]
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Verizon Apps Store Unveiled At VDC Conference

Michele Pelino September 18, 2011
Last week Verizon held its Verizon Developer Community (VDC) Conference in Las Vegas, where the company unveiled an updated and newly branded Verizon Apps store, which replaces the VCast app store. The Verizon Apps store includes improved search capabilities through a partnership with Chomp. Verizon certifies the apps in the store and is reducing the time […]
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Amdocs Agrees To Purchase Bridgewater Systems For $215 Million

Michele Pelino June 22, 2011
Yesterday, Amdocs, a leading provider of customer experience systems, agreed to acquire Bridgewater Systems, a provider of policy, subscriber management, and network control solutions for mobile and convergent service providers, for US$215 million. The combined solution resulting from this acquisition will combine Amdocs’ existing BSS/OSS and customer experience solutions with network level information from Bridgewater’s […]
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Ericsson Enhances OSS Service Capabilities By Acquiring Telcordia

Michele Pelino June 15, 2011
Ericsson made a $1.15 billion offer to acquire Telcordia, a provider of operations support systems/business support systems (OSS/BSS) for telecom service providers. The Telcordia acquisition enables Ericsson to establish a leading position providing service fulfillment, service assurance, network optimization, and real-time charging services to wireless and wireline operators worldwide. Ericsson will gain Telcordia’s 200+ customers […]
Blog

Themes From Management World 2011: Innovation And Collaboration Are Keys To Telecom Vendor And Service Provider Success

Michele Pelino May 28, 2011
Last week I attended the TM Forum Management World 2011 conference, which was held for the first time in Dublin, Ireland.  Over 3,500 attendees including nearly 200 service providers participated in the event, the largest group ever to attend the conference, which is sponsored by the TM Forum, a global industry association focused on helping […]
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