Robin Whiting

Principal Editor

Author Insights

Blog

Existing Products: The Middle Child of the Product Portfolio

Robin Whiting May 6, 2020
  • Many B2B organizations focus mainly on developing and launching new offerings, which starves current offerings of much-needed resources
  • Product managers are often unsure how to manage in-market products to drive financial and market performance
  • Lisa Singer explained how to develop a growth strategy for existing products in her Summit presentation “Managing Products for Growth”
Blog

Jellyfish and the Future of B2B Buying

Robin Whiting May 4, 2020
  • B2B buyers are altering their behaviors in response to changes in their environment
  • B2B buyers expect their buying interactions with organizations to be open, connected, intuitive, and immediate
  • Amy Hayes and Steve Casey analyzed these trends in their keynote Summit presentation “The Future of Buying: How to Anticipate and Plan for Your Buyers’ Evolving Expectations”
Blog

How to Win Friends and Influence People (So They’ll Approve Your Tech Stack Investment Recommendations)

Robin Whiting December 12, 2019
  • One of the keys to securing investment for your tech stack: Know your audience
  • Those who seek budget for technology would be wise to build a use case that ties that technology to a business need
  • If at first you don’t succeed, find out why, and try, try again
Blog

How Treating Your Content Like Data Can Help You Deliver Meaningful Interactions

Robin Whiting December 10, 2019
  • Content must be treated as data to deliver on the increasing expectations of B2B buyers
  • A modular approach to content is key to an organization’s ability to capture and classify valuable insights
  • Marketers must be able to respond to customers in real time with content that motivates the next-best action
Blog

Fueling the Revenue Engine by Bridging the Functional Technology Gap

Robin Whiting December 9, 2019
  • The problem with function-specific siloed tech stacks is that they don’t talk to each other
  • Instead of vertical tech stacks, the Revenue Engine Tech Stack Model is built in horizontal layers across channels
  • This new paradigm comprises four layers: data, analytics, orchestration and delivery
Blog

Summit 2019 Highlights: The Secrets of Talking to Executives

Robin Whiting May 9, 2019
  • At this year’s SiriusDecisions Summit, Monica Behncke and Phil Harrell shared their secrets for communicating with executives
  • All executives have certain things in common – they have little time and they’re under constant pressure
  • They also have their differences, and leaders who want to their message across must learn to speak to these differences
Blog

Attention All Sales Leaders – Should You Be Using Dedicated or Hybrid Sales Roles?

Robin Whiting April 12, 2019
  • Sales leaders must make the best use of dedicated and hybrid sales roles to suit the characteristics of their organizations
  • In highly competitive markets, dedicated sales roles enable organizations to compete for new-logo business and protect existing accounts
  • Startups and organizations experiencing accelerated growth should keep the sales organization simple and choose hybrid roles
Blog

Strategic Account Planning – Secrets of How to Win Together

Robin Whiting April 5, 2019
  • High-growth organizations are 60 percent more likely than others to have a central planning process with strong alignment across marketing, sales and product
  • Strategic account planning requires strong alignment between sales account teams and their marketing colleagues
  • A comprehensive sales account plan is the starting point for strategic account planning
Blog

Moving From a Perpetual to a Recurring-Revenue Model: Where to Start

Robin Whiting September 4, 2018
  • A revenue stream refers to how revenue is recognized when an offering is sold
  • Many B2B companies have moved from a perpetual to a recurring-revenue business model
  • Sales operations needs to know how to value different types of revenue stream opportunities
Blog

Defining Digital Transformation

Robin Whiting May 14, 2018
  • “Digital transformation” has become a buzz phrase with many different meanings
  • Marisa Kopec and Gil Canare delivered a presentation on digital transformation at SiriusDecisions Summit 2018
  • Three types of business change are enabled by technology: relate, operate and evolve
Blog

Summit 2018 Preview: Making Sense of Sales Intelligence

Robin Whiting April 23, 2018
  • Relevance to sales leaders, sales managers and sales reps is the key distinction between sales intelligence and business intelligence
  • SiriusDecisions has identified three categories of sales intelligence: operational, diagnostic and interpretive
  • The SiriusDecisions Sales Intelligence Model focuses on the sales intelligence needs that matter most for sales planning and execution processes
Blog

Making Sense of Configure, Price and Quote Applications

Robin Whiting March 22, 2018
  • Configure, price, quote (CPQ) applications help sales reps configure solutions, establish pricing and keep track of quotes and proposals
  • CPQ applications streamline and automate manual processes, allowing sales reps to deliver a better customer experience
  • CPQ applications aid in reducing margin erosion caused by excessive discounting, incorrect pricing/quoting and resulting product giveaways
Blog

Sales Enablement: Prioritizing and Executing

Robin Whiting June 5, 2017
  • The goal of sales enablement is to ensure sales reps have the right knowledge, skills and process to maximize every buyer interaction
  • Sales enablement should improve the lifetime revenue contribution of reps
  • The key to sales enablement success is methodical prioritization, defined execution strategy and aligned structure
Blog

Navigating by the Stars…the Sirius Way: Building Alignment and Accountability Into an Organization

Robin Whiting May 18, 2017
  • Alignment is key to reducing redundant efforts, but payoff hinges on members of every function knowing exactly what they need to do
  • As companies seek to transform and grow, they must instill a system of accountability to stay focused on achieving business objectives
  • The Aligned Accountability Framework provides a structure for identifying the correct metrics to drive progress, alignment and accountability