Automation

Automation can fuel efficiency and accelerate growth. But the margin for error is significant and the implications for firms and employees are massive.

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Blog

Self-Driving Vehicles Still Need People

Paul Miller 13 hours ago
The requirement to place red warning triangles in front of broken-down vehicles is slowing the rollout of autonomous trucks in America, highlighting a broader set of challenges with automation.
Blog

Choose Your Own MDR Adventure: Avoid The Free-For-All Of “New” MDR Services

Jeff Pollard February 4, 2025
Managed detection and response (MDR) — without a doubt — has successfully claimed the crown of all managed security services for making and keeping clients happy.

Missed Our Tech & Security Predictions Webinar?

Watch the replay to catch up! Dive into the top 2025 predictions and discover their impact on your tech and security strategies — with exclusive insights from the analysts who conducted the research.

Blog

New Research — Workload/Batch Automation Is Undergoing A Transformation

Naveen Chhabra January 23, 2025
Automation is the cornerstone of speed and operational efficiency. With the increasing complexity in IT ecosystems, business applications, and data, the demand for smarter automation is greater than ever.
Blog

Announcing The Forrester Wave™: Modern Application Development Services, Q1 2025

Diego Lo Giudice January 15, 2025
MAD Services Deliver Cool New Products While Transforming Your Development Capabilities Modern application development (MAD) services represent the next wave in custom application development services. Emerging from the convergence of current and past services such as application development management services (ADMS), digital transformation services (DTS), digital product engineering services (DPES), and broader application modernization services […]
Blog

It’s 2025: Is NVIDIA’s Cosmos The Missing Piece For Widespread Robot Adoption?

Craig Le Clair January 13, 2025
The question has been the subject of debate here at Forrester. Here, we break down the impacts of the announcement.
Blog

The Future Of Mobility Will Be Connected, Autonomous, Shared, Electric — And More

Paul Miller January 8, 2025
The automotive sector’s vision of cars that are connected, autonomous, shared, and electric (CASE) becomes more interesting when it’s applied to the entire mobility ecosystem, which is what we’re doing at Forrester.
Blog

Meet The New Analyst Covering NAV And Zero Trust

Jitin Shabadu December 19, 2024
Meet the new Forrester analyst on the security and risk research team focusing on areas such as network analysis and visibility (NAV) and Zero Trust.
Blog

The Automation Paradox Strikes Again: Lessons From Woolworths “Amazon Era” Productivity Play

Riccardo Pasto December 5, 2024
Recent worker strikes at Woolworths’ distribution centers in Australia have reignited concerns over the use of AI-powered productivity systems in the workplace.
Blog

It’s Time To Update Our Smart Manufacturing Tech Tide, And We Need You

Paul Miller December 3, 2024
Forrester is revising our "Tech Tide: Smart Manufacturing, Q2 2020" for 2025, and we invite your input to the process.
Blog

Siemens Continues The Shift From Grease To Code With Acquisition Of Altair Engineering

Paul Miller October 31, 2024
German industrial conglomerate Siemens is spending $10 billion to acquire Altair Engineering. Read what this means for Forrester’s clients in manufacturing and beyond.
Blog

Key Takeaways From Basware’s Lisbon Event

Meng Liu October 27, 2024
Get three noteworthy updates from Basware’s annual customer event in Lisbon, which focused on customer-centric innovation.
Blog

Predictions 2025: Smart Manufacturing And Mobility Firms Adapt With Tech

Paul Miller October 23, 2024
After a challenging 2024, manufacturing and transportation firms and leaders will use technology to adapt to the tricky environment in which they and their customers find themselves. Find out more in our 2025 predictions for smart manufacturing and mobility.

2025 Tech Predictions: Your Must-Have Guide

From AI’s impact to cloud evolution and smarter workflows for the SDLC and AIOps, 2025 is set to be a big year for tech. Download our Predictions guide to see if you’re on track to make the most of these changes.

Blog

Predictions 2025: GenAI, Citizen Developers, And Caution Influence Automation

Craig Le Clair October 23, 2024
The key to automation success in 2025 will be balancing AI innovation with the scale and reliability of traditional automation tools and methods. To help you strike that balance, here’s a preview of Forrester’s automation predictions for 2025.
Blog

Tesla Seeks To Join The Robotaxi Party With Cybercab

Paul Miller October 22, 2024
Tesla unveiled its self-driving robotaxi at an event on a movie studio that was full of hype and bold promises but light on proof points.
Blog

AI Computing Will Change The World By Empowering People, Not Automating Tasks

Ted Schadler September 9, 2024
Much of the boardroom enthusiasm for generative AI stems from the belief that AI will save money through automation. But automation alone hasn’t ever changed the world. Get a look beyond the current genAI bubble as we analyze the foundations of the real changes coming in a new report.
Blog

AI Agents: The Good, The Bad, And The Ugly

Stephanie Liu September 6, 2024
As AI becomes more agentic, making decisions on behalf of businesses and eventually consumers, the risks will grow more complex. Learn more about the use cases and risks of AI agents in this preview of our upcoming Security & Risk Summit.
Blog

Key Insights And Recommendations From VMware Explore 2024

Naveen Chhabra September 4, 2024
Get six key takeaways from the annual VMware Explore 2024 conference and find out what they mean for technology leaders.

Plan Your IT & Security Budgets For 2025 Success

Watch our on-demand technology budget planning webinar. Get benchmarks for strategic investments, divestments, and experiments to maximize business value from 2025 tech and security spending.

Blog

Is GenAI Falling Short? Not In The Contact Center

Max Ball August 14, 2024
Infrequently asked questions is an example of how genAI is bringing value to the contact center
Blog

The Future Of Mobility Must Bring Change In The Air, Too

Paul Miller July 25, 2024
The future of mobility means much more than electric vehicles or autonomous mobility. Any discussion of the future of mobility must consider the movement of individuals and small groups, the movement of larger groups, and the movement of goods. Learn more in this preview of an upcoming client webinar.
Podcast

Is AI Making Employee Burnout Better Or Worse?

What It Means July 25, 2024
AI has been portrayed as both the solution to and the cause of employee burnout. Which is it? In this episode, VP and Principal Analyst J. P. Gownder and Senior Analyst Jonathan Roberts describe the impact of AI on employee burnout.
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