Energy & Utilities
Smart technologies and big data are revolutionizing the energy & utilities industries. Read our insights on harnessing the potential of digital in energy & utilities.
Enel Excels With A Future Fit Tech Strategy
Congratulations to Enel for being named the EMEA region winner of Forrester’s inaugural Technology Strategy Impact award. In a keynote session at our recent Technology & Innovation EMEA event, Laura Koetzle, VP and group research director with Forrester, sat down with Alberto Cossu, head of digital strategy with Enel Group, to discuss the company’s transformation […]
The US Is Spending Nearly Half Of A Trillion Dollars On Climate And Infrastructure, Seeding The Green Market Revolution
Forrester’s research team reviews the major business implications of the Inflation Reduction Act.
Tackle 2023 With Bold Action & Clear Focus
Get our Predictions 2023 Guide to see the 12 big-impact dynamics that leaders will have to navigate in the coming year.
Forr The Planet: Sustainability Interview Series — Thoughtworks
Cloud carbon footprint calculation and optimization is a critical part of an organization’s overall sustainability strategy. Forrester’s technology sustainability framework highlights the importance of addressing cloud and technology architecture for reducing the overall scope 1, 2, and 3 emissions in any industry. I recently talked with the core leadership team at Thoughtworks that led the […]
Jekyll And Hyde: The Dual Role Of Emerging Technologies In Sustainability
The dual roles of eight popular emerging technologies and explains how to use them to advance environmental sustainability goals.
Sustainability In Tech: What Do Clients Want To Know?
Technology firms will continue to play a major role in climate change. Learn how new sustainability goals are affecting RFPs and RFIs in the tech sector.
Experiment, Then Scale: Lessons From Manufacturing
What's the best way to scale innovation at your firm? Start by learning from others' missteps. Find out more in this blog post.
Ransomware: Survive By Outrunning The Guy Next To You
There are two people in a wood, and they run into a bear. The first person gets down on his knees to pray; the second person starts lacing up his boots. The first person asks the second person, “My dear friend, what are you doing? You can’t outrun a bear.” To which the second person […]
See Why 2023 Fortune Favors The Bold And Focused
Explore our 2023 Predictions to see where strategies are shifting – and where opportunities for bold moves exist.
(Likely) First Cyberintrusion Into An American Water Treatment System
Yesterday, the city of Oldsmar, Florida conducted a press conference to disclose that an unknown person had remotely accessed the city’s water treatment system. The public was never in danger, since operators detected the breach quickly and reversed the changes made by the threat within moments. The change made to the system was “loud” — […]
Recent Dragos Funding Round Demonstrates Growing Demand For OT Security Solutions
Operational technology (OT) and industrial control system (ICS) security are vitally important for the safety of the people who work in critical infrastructure and manufacturing. OT security is also necessary for the consumers of the energy, drinking water, and products made in our industrial facilities. OT security is a unique security domain of growing importance, and yesterday’s announcement of Dragos’ Series C funding round of $110 million is another validation of […]
Introducing The Forrester Tech Sustainability Framework
Get new insight on how your sustainability efforts can help optimize your tech stack and IT strategy.
Microsoft Purchases CyberX
Today, Microsoft announced that it has acquired Waltham, Massachusetts-based internet-of-things (IoT) and industrial control system (ICS) security vendor CyberX. While the purchase price was not disclosed, media reports are speculating that the purchase price was somewhere between $150–$165 million. Founded in 2013, CyberX has raised $48 million in venture capital, so this deal provides a good return to investors. CyberX’s core solution can monitor IoT and ICS environments […]
A Small Victory For Securing The US Bulk Power System
It is long overdue to secure the United States’ bulk power system supply chain. As early as 2007, researchers demonstrated how digitization of power systems introduces vulnerabilities that can cause physical damage. In 2015, intruders, likely sponsored or directed by the Russian government and known colloquially by the name Sandworm, breached multiple Ukrainian electric utilities and shut off power for hundreds of thousands of […]
Earth Day Insight: The Major Cloud Providers Are Leaders In Sustainability
Cloud vendors are leading the way in sustainability initiatives. On Earth Day, I look at some of the key initiatives in the past decade by the leaders in the space.
New Tech: What I Took Away From The American Graphene Summit
Graphene will (eventually) affect all of us, whether we know it or not. I’ll explain later, but first, let’s take a step back and level-set. What is graphene? Simply put, it is one single atomic layer of carbon, produced by various methods of separating layers of material from graphite. It only existed in the theoretical […]
Creating The CX-Centric Utility
Outage management is a defining moment for utilities and thus provides a great way to reimagine the relationship between utilities and their customers. Absent an outage, most consumers don’t give a whole lot of thought to their utility company — flip a switch, and the expected happens. The outage — especially prolonged outages — changes everything. No electricity […]
New Tech: Transportation Technology And The Self-Driving Economy
Less than a year ago, my colleague Laura Koetzle and I published a report on the transformative effects of autonomous vehicles on the global economy. While conducting the research in the year leading up to that publication, the news cycles were sparsely populated (at best) with stories of the marvel of self-driving cars. We are […]
Reimagining The Customer Experience In Utilities
John Lincoln, customer experience leader at Duke Energy, and David Schoenberg, director of customer experience at PG&E, discuss how utilities are reimagining CX.
Railways And Wind Farms Demonstrate Power Of Industrial Internet Of Things (IoT)
I have been working on a strand of research for about a year, delving into the ways that the internet of things (IoT), machine learning, augmented reality, and digital transformation affect traditional industrial firms, their partners, suppliers, competitors, and customers. There’s an awful lot more to come, but one significant report — From Grease To […]