mobile technology
Mobile technology has revolutionized business processes and consumer behavior. Read more to get the strategies and insights to foster internal and customer-facing mobile optimization.
Insights
Blog
Humane’s Ai Pin Will Inspire The Very Device It Seeks To Replace
Can a lapel pin replace the smartphone? If Humane (a startup by former Apple execs) has its way, its much-buzzed-about “Ai Pin” will make screens (and more) a thing of the past. But to get people’s heads back up and out of their devices means changing the paradigm of how we learned to interact with […]
Blog
The BoB World App Crisis: A Wake-Up Call For Strong Systems, Robust Processes, And Unwavering Ethics In Banking
Recently, the Reserve Bank of India (RBI) imposed a ban on Bank of Baroda’s mobile banking app, BoB World. But why did this happen, and what can we learn from it? Let’s dive into the details. This unsettling issue involved a series of events that led to fraudulent actions by some of the bank’s agents, […]
Blog
The Super App Window Has Closed
The conditions that propelled super apps like WeChat are no longer in place today. Instead of trying to build a super app, firms should instead invest in creating a robust mobile strategy.
Blog
Apple Brings 5G Network Slicing Closer To Reality
Network slicing is one of the key features differentiating 5G networks from prior generations. Despite this promise, 5G network slicing adoption has been nearly nonexistent. Although application developers had the ability to tap into network slicing starting with Android 12 (Aug. 2021) and subsequently with Android 13 (Aug. 2022), they just now got that option […]
Blog
WWDC 2023 — What It Means For Developers
As has been the trend in recent years, the Apple Worldwide Developers Conference (WWDC 2023) keynote has kept its focus centered on consumers — read about that here. Announcements for enterprises were thin — watchOS 10 gets mobile device management support, Safari gets passkeys and profiles to keep work and home tabs separate … and […]
Blog
Apple’s Vision Pro Is A New Spatial Computing Device — Not A Headset
Apple has unveiled its highly anticipated next-generation spatial computing device, Apple Vision Pro. The device will retail at $3,499 and be available in early 2024. It is an augmented reality (AR) experience, with graduated immersive experiences that come very close to virtual reality (VR) at times. I had the chance to try the headset for […]
Blog
Google I/O 2023: If You Remove AI, What’s Left?
Google I/O, Google’s annual product showcase, displayed a very strong AI focus this year. We saw little new hardware, and even with Google’s “add AI to all the things” strategy, most improvements were incremental, not groundbreaking. If you haven’t already, read Google I/O 2023: As Far As The AI Can See to get up to speed […]
Blog
Three Best Practices From The Forrester Digital Experience Review™: US And Canada Mobile Investing Apps
To assess the digital experience, we reviewed the functionality and user experience of 12 North American mobile investing apps that target self-directed investors, and we provide an Excel-based tool that allows digital business leaders to evaluate their customers’ digital journeys.
Blog
Taking WebAssembly/WASM To The Enterprise And Beyond
There is a lot of hype about WebAssembly (WASM), and figuring out what this new technology is and how it can be used effectively is not an easy task. Andrew Cornwall and I have been looking at the technology to understand how it will work in the enterprise and enterprise edge. Look at the bottom of this […]
Blog
Web Push Comes To iOS, But Web Apps Are Still Second-Class
On March 27, Apple announced the features that will be in the GA of Safari 16.4, after two beta releases. This is a significant release bringing a number of changes. In particular, Apple has increased its investment in Safari, presumably to address concerns about fair competition. Apple Hinted At Push Last Year Apple had released […]
Blog
Impressions From Mobile World Congress 2023
Mobile World Congress 2023 shows that there is still a lot of dynamism in the tech sector and gives attendees insights into networks, cloud infrastructure, and the emerging world of connected solutions.
Blog
Forr The Planet: Sustainability Interview Series — Mary de Wysocki, Chief Sustainability Officer at Cisco
Read this interview with Cisco's chief sustainability officer Mary de Wysocki to learn about her priorities in building up the sustainability team and the challenges that lie ahead in the telecommunications sector.
Blog
Announcing The Forrester Wave™: Continuous Automation Testing Platforms, Q4 2022
Find out how players evaluated in The Forrester Wave™: Continuous Automation Testing Platforms, Q4 2022, lined up as Leaders, Strong Performers, Contenders, and Challengers.
Blog
Deciphering Apple’s Recently Announced Data Protection Features
Earlier this month, Apple announced several important new data protection features for general availability in 2023 that have numerous implications for security teams in all industries and geographies. Here is the Forrester security and risk team’s collective analysis of these new features. Quick Summary The announcement is not particularly noteworthy in terms of the newly […]
Blog
OutSystems Buys Ionic: What It Means
On November 7, OutSystems announced that it had acquired Ionic. A few years ago, that would have shaken the mobile development industry, and even today, it will cause vibrations in parts of it. We see three major dynamics in application development that are shaping the future of software development and this market: The scarcity of […]
Blog
Three Things US And Canada Government Mobile Websites Need To Fix Now
When we set out to do a Digital Experience Review™ of US and Canada government websites, my colleagues and I started by checking to see which sites were most heavily used and how they’re accessed. I can’t rightly say when the balance tipped in favor of mobile access over desktop, but we’re here now — […]
Blog
Space And The LEO Promise — A New Forrester Frontier
The Space Race Has Restarted Today’s interest in the space industry is the most intense since the Apollo missions first captivated the world in the 1960s. Billionaire space tourists in reusable rockets, a planned return trip to the moon, and smaller, cheaper satellites designed to operate in low Earth orbit (LEO) promising to connect the […]
Blog
Australian Mobile Banking Apps Are Put To The Test As Consumers Grapple With A Volatile Economic Climate
(Written by Seles Sebastin, Riccardo Pasto, and Zhi-Ying Barry) We live in a turbulent world. While the Australian economy is set to continue its (albeit bumpy) recovery with a record-low unemployment rate, a resurgence of COVID-19 cases and severe flooding have led to work stoppages and left many communities economically vulnerable. Australian consumers also face […]
Blog
US Banking Customers Will Soon Demand These Features. Does Your Mobile App Offer Them?
Customers’ digital banking expectations have shifted. We look at three features that are now key in customers' minds.
Blog
“You’re Dead To Me,” Said The Patient To Their Patient Portal
Read this blog to understand what precision nudging is and how it will help improve patient communication, engagement, and outcomes.
More posts