Responsible AI
Insights
Blog
Design Responsibly To Earn Trust
What does it mean to practice human-centered design? The answer to that question is evolving. If you’ve read my research, you know it’s critical for businesses to embed accessibility and inclusive design practices into how they design and develop experiences. Doing so helps increase revenue, reduce costs, increase resilience, and build trust with customers and […]
Blog
Can Synthetic Data Help Deliver On The Promise Of AIOps?
Tools leveraging ML models in dynamic environments must be continuously fed new data in order to adapt to changing conditions and goals. They need to learn as much as possible about their new environments before being fully able and safe to provide service and ultimately deliver value. Synthetic data can help address these and other AI/ML challenges.
Power Growth With Data-Driven Insights
Enable, amplify, and scale business growth and innovation with analyst advice at Data Strategy & Insights, September 13–14 in Austin.
Blog
The Humanlike Future Of Interactions With Machines
In a major, accelerating trend, interactions between people and machines are becoming more like those between people.
Blog
Practice Responsible Design — It’s A Matter Of Trust
Firms must practice responsible design to earn trust and drive sustainable value. Learn more in this blog post.
Blog
Are LLMs Poised To Be A Great Business Intelligence Equalizer? Not Yet.
The generative AI boom is fundamentally changing the landscape of vendor offerings. We believe that one largely ignored area where generative AI will have a disruptive impact is enterprise analytics, specifically business intelligence (BI). In the last few weeks, Forrester has seen a flurry of BI vendor announcements (surprise, surprise) on recently rolled-out functionality or […]
Podcast
How Will Generative AI Change Business?
Generative AI is everywhere lately, but what will its real impact be on the enterprise? In this episode, Analyst Rowan Curran separates the hype from reality.
Webinar
Risk Or Reward? Generative AI’s Impact On The Software Development Lifecycle
The risks of using AI for development and testing are real — but so are the rewards. Join our analysts for this webinar to learn how, when, and why tech leaders are turning to AI to streamline software development lifecycle (SDLC) tasks – and how TuringBots fit into the mix.
Integrate Generative AI Into Your SDLC
Join us for an on-demand webinar to explore the impact of generative AI on development and testing – and how TuringBots fit into the SDLC mix.
Blog
Generative AI Gets An Upgrade To Business Class With Adobe Firefly
Adobe’s new Firefly service is a leap forward in comparison with other generative AI services for images — it’s a Napster-to-Apple inflection point that bodes well for the future of creativity.
Blog
Q&A: Two Core Questions To Understanding ChatGPT
There may be a revolution coming on the heels of generative AI — but tech leaders should maintain a realistic perspective and understand its potential and limitations.
Podcast
Will AI Reinvent Software Development?
Will TuringBots revolutionize the way software is developed? Or will they open developers up to new risks? Vice Presidents and Principal Analysts Diego Lo Giudice and Mike Gualtieri debate the pros and cons of AI for software development in this episode of What It Means.
Podcast
Tech Trends To Watch In 2023
Hear Forrester’s technology analysts share their 2023 predictions for AI, cloud, automation, edge/IoT, and software development.
Blog
Advertisers Beware: Facebook’s First Foray Into Fairness Is Flawed
Meta announced its plans to ensure fairness in how it distributes ads for housing as part of a settlement with the US DOJ. But ensuring fairness in AI will remain a challenge. Learn more.
See How Your EA Ecosystem Measures Up
Watch our enterprise architecture update to see what's working - and what's not.
Blog
Inspire Trust With Robust, Well-Tested AI-Infused Applications
Software takes part in almost everything we do, and yes, we do trust that it works. Yes, sometimes it fails and it drives us nuts, but in most cases, it does what we expect it to do. How have we learned to trust that software works? Through positive experiences with software that meets our expectations. […]
Blog
Misguided Fear Of AI And Automation: A Classic Horror Story
Classic horror movie quirks closely resemble what we’re seeing in firms looking to innovate and differentiate yet are running from rather than toward AI and advanced automation.
Blog
Meet The New Analyst Covering AI And Insurance: Indranil Bandyopadhyay
New Principal Analyst joins Forrester in the areas of financial service, focusing on insurance and data, AI, and ML.
Blog
Bridge The Trust Gap Between AI And Impact
With most emerging technologies comes a period of confidence-building, but AI presents its own unique trust challenges. Learn how to start overcoming them.
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Now Is Not The Time To Pull Back On Responsible And Ethical Tech Efforts
Earn trust and drive sustainable differentiation in technology with a responsible and ethical tech strategy.
Blog
If You Can Say It, You Can See It: Dall-E And You
Or, “How a natural language image generation AI used as a meme generator by social media may impact your business.” Welcome To The Future — It’s Got AI-Generated Art Let’s play a quick game. Which of the below images were made by an AI system generating images based on word prompts? Let’s pretend you guessed […]
Blog
Navigating The Business Roundtable’s Roadmap For Responsible AI
Get a detailed analysis of the Business Roundtable's recently published Roadmap for Responsible Artificial Intelligence.
Blog
Five AI Principles To Put In Practice
From tech vendors to governments to industry consortia to the Vatican, it seems that every day a new entity is announcing its set of AI principles — broad guidelines for how AI systems should be responsibly developed, trained, tested, and deployed. On the surface, this is great news, as it demonstrates an awareness of the fact […]