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Insights

Blog

B2B Sellers Must Reevaluate How They Build Trust With Buyers

Ian Bruce March 10, 2022
New Forrester research illustrates how complex B2B buyers' decision-making processes are and the value of building trust with buyers.
Blog

Use Innovation To Reshape The B2B Payment Experience In APAC

Meng Liu March 10, 2022
Learn about the three forces driving better payment experiences in the Asia Pacific region.
Video

Unlocking The Power Of Purpose For B2B Leadership

Nancy Maluso March 9, 2022

Video

Awesome Sales Enablement Customer Quotes: The Sequel

Peter Ostrow March 6, 2022

Blog

NFTs: Fun Stocking Stuffers Or A Lump Of Coal?

Sucharita Kodali March 3, 2022
What are NFTs, really? What’s in it for brands? What are the key challenges? Here's a quick recap of our recent webinar on NFTs.
Blog

Recycle Opportunities To Make The Most Of Your B2B Investments

Vicki Brown March 3, 2022
When you’re tracking B2B opportunities, some will inevitably take a detour. Learn how to manage those opportunities to successfully reengage these potential deals.
Blog

Navigate China’s New Data And AI Regulations

Guannan Lu March 3, 2022
Firms often struggle to identify the appropriate security controls and practices to comply with fast-changing data regulations. Here are three practices firms should adapt to keep pace.
Blog

Weave An Automation Fabric For All Technology — Compute And Beyond

Naveen Chhabra March 1, 2022
Learn five things application developers need to expand infrastructure automation efforts beyond the compute services realm.
Blog

Here’s How To Update Your Risk Management Posture Given The War In Ukraine

Alla Valente February 28, 2022
Risk management leaders in Europe and worldwide are already being impacted by the war in Ukraine and the sanctions imposed on Russian and Belarusian actors. Forrester analysts provide their guidance in this post.
Blog

Evolve Your Nearshore Contingency Plans In Response To War In Ukraine

Jeffrey Rajamani February 25, 2022
Learn which IT service providers have substantial operations in Belarus, Russia, or Ukraine and what steps you should take if you rely on them for services today.
Blog

When More Is Less: Investing Intentionally In Customer Obsession

Amy Bills February 23, 2022
The most successful companies put their customers at the heart of all they do. Yet customer obsession is not an all-or-nothing proposition.
Blog

The Future Of BI — No, It’s Not As Simple As “The Dashboards Are Dead”

Boris Evelson February 23, 2022
BI is alive, but its adoption needs some help. Learn the three reasons why businesses struggle to get more mileage from their business intelligence applications.
Blog

The Top Seven Most Misused Terms In Cybersecurity

Allie Mellen February 23, 2022
When vendors or practitioners use different words to communicate the same thing, confusion ensues. Let's take steps toward settling on a common vocabulary.
Blog

The Anywhere Operating System

Andrew Hewitt February 22, 2022
Does the operating system matter in the world of remote and hybrid work? Learn about a more accessible version of the operating systems you already know and love.
Blog

What “Cobra Kai” Can Teach Us About DevSecOps

Janet Worthington February 17, 2022
Learn what valuable lessons the popular TV series can provide about striking the right balance between speed and data protection.
Blog

400 Million Reasons To Pay Attention To Contact Center AI

Christina McAllister February 17, 2022
Trends in the conversation intelligence market are getting very interesting. Learn more this blog post.
Blog

Rally Your Information Governance Dream Team To Delete Data Confidently

Cheryl McKinnon February 17, 2022
To delete the data or not? Get four tips on developing a successful data governance strategy.
Blog

Who Are The B2B “Early Deciders”?

Ian Bruce February 14, 2022
Buyers' motivations are often complex. Digging into our data yields clues about those who make decisions early in the buying process.
Blog

Build Your Insights Capabilities To Leapfrog Competition

Boris Evelson February 14, 2022
Insights are critical for delivering the experiences that customers demand. Learn what it takes to become a more insights-driven business.
Blog

To Earn Customer Trust, Sell Secure Products

Sandy Carielli February 11, 2022
Get tips on how improving application security can help you secure your products and retain the trust of your customers.