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From Sprint To Marathon: Passing The Baton From Sales To CS For Seamless Account Transitions

Shari Srebnick 1 day ago
In 1996, four men made Canadian history when they won the Olympic gold medal in the men’s 4×100-meter relay in a time of 37.69 seconds. This historic win was especially surprising, considering the team had struggled in the events leading up to it. They had the quickness but needed to work through the mechanics of […]
Blog

Align B2B Strategy, Planning, And Execution To Achieve Growth With Precision And Purpose

Laura Cross January 13, 2025
Translating corporate strategy into actionable plans at the product, revenue, functional, and operational levels is no easy feat. Learn how teams can do this successfully.

Limited-Time New Year’s Deal: Save $900 On B2B Summit

CMOs, ready to drive growth in 2025? Save $900 on Forrester's B2B Summit North America when you register by January 27. Connect with strategies, tools, and analysts to navigate the changing buyer landscape.

Blog

Buyer Enablement — Five B2B Companies That Do It Well

Rick Bradberry December 30, 2024
Helping buyers complete more tasks on their own may seem counterintuitive to selling, but the resulting hybrid approach works better for both buyer and seller. Read five examples of companies that effectively help prospects complete self-service buying tasks.
Webinar

Revolutionizing B2B Marketing With Adaptive Programs For Buying Groups

B2B buying groups are more complex than ever. Learn how to align priorities, drive consensus, and boost marketing’s impact with adaptive programs. Join us live on February 12 for buyer insights and analyst Q&A. 
Blog

A Year In Blogging: Seven Lessons For Revenue Enablement Success

Peter Ostrow December 12, 2024
Reflecting on a year of blogging about revenue enablement, key takeaways highlight the necessity of tailored learning, effective sales culture management, strategic onboarding, leadership’s impact on culture, thoughtful decisions on management hiring, and prioritizing insight over technology for sales success.
Blog

B2B Marketing Measurement Isn’t Trusted, And It’s About To Get Worse — A Bonus Prediction

Ross Graber December 6, 2024
Let’s brace ourselves for a hard truth. Trust in marketing measurement is already poor, and left unchecked, it’s poised to get 20% worse. Learn about the challenges and market forces contributing to this decline, and find out the steps that you can take to enhance trust in marketing measurement.
Podcast

It’s Time To Think Beyond Marketing-Sales Alignment

What It Means December 5, 2024
Is alignment between B2B marketing and sales teams overrated? The concept may be in need of a rethink, say Principal Analysts John Arnold and Rick Bradberry. This week on What It Means, they describe what more productive marketing-sales relationships might look like.
Blog

Data And Insights For Smart Go-To-Market Decision-Making

Katie Fabiszak November 25, 2024
Learn how the Forrester Go-To-Market Architecture can help portfolio marketers find the right mix of data and insights for smarter go-to-market decisions.
Podcast

B2B Buying In The Age Of GenAI

What It Means November 21, 2024
Just as B2B companies are adopting generative AI (genAI) to gain efficiencies, so are their buyers. This week on What It Means, Principal Analyst John Buten looks at how buyers are using genAI in the purchasing process and what marketers and sellers should do in response.
Blog

Learn How To Master Buying Mayhem At B2B Summit North America

Srividya Sridharan November 14, 2024
B2B buying continues to evolve at warp speed — but marketers, sellers, and product professionals can take control. Learn what’s on tap for Forrester’s most experiential B2B Summit yet.
Blog

Three Critical Steps Frontline Marketers Must Take To Support Pipeline Progression

Nora Conklin November 12, 2024
To support pipeline deals, B2B marketers need to change their approach in fundamental ways. Discover three critical steps they must take.
Blog

Call For Entries: Forrester 2025 B2B Summit North America Awards

Matthew Selheimer October 30, 2024
Do you have a success story on transforming your company or function in the service of customers? We would love to hear from you if so. Submit your story for a chance to be honored on the B2B Summit mainstage.
Blog

GenAI Is A Land Of Confusion For Revenue Leaders

Anthony McPartlin October 29, 2024
It’s critical that revenue leaders develop a proactive strategy for applying AI for performance impact and separate reality from vision (or hype). Learn how to get started with these three steps.
Blog

Red Flags Revealed: Navigating The Path To B2B Operational Excellence

Laura Cross October 28, 2024
This blog explores the importance of effective process management in B2B organizations, highlighting common challenges and providing strategies to achieve operational excellence through the mitigation of six red flags. The full report offers a comprehensive analysis, detailed breakdowns, and actionable insights for preventing these red flags to improve business outcomes.
Blog

ZERO-IN 2024 Aims To Elevate Customer Success

Shari Srebnick October 23, 2024
Last week, I attended the fourth annual ChurnZero conference, ZERO-IN (formerly Big RYG), in Washington, DC, and the energy and inspiration are still resonating.
Webinar

Predictions 2025 Webinar: B2B Marketing & Sales

Watch our webinar now on the human and tech-related challenges ahead for B2B teams. Explore our 2025 predictions for CMOs and CSOs that you’ll want to plan for now.
Blog

Predictions 2025: GenAI As A Growth Driver Will Put B2B Executives To The Test

Seth Marrs October 22, 2024
In 2025, the true potential of generative AI as a growth driver will be tested. B2B marketing, sales, and product teams should prepare for the good, bad, and even ugly outcomes of trying to generate value from this hot technology.
Blog

The Truth About B2B Sales And Marketing Alignment

John Arnold October 16, 2024
The future of sales and marketing alignment is at risk as emerging pressures force leaders to evolve their sales and marketing relationships. Learn three hard truths about marketing and sales alignment in this preview of a new report.
Blog

The Secret To High Growth: Cocreate A Customer-Obsessed Strategy

Matthew Selheimer October 4, 2024
Customer-obsessed B2B companies achieve stronger revenue growth and profitability growth than their peers. So how do you achieve customer obsession? Break it down into actionable steps.
Blog

Three Key Findings From The Forrester Wave™: Revenue Enablement Platforms, Q3 2024

Eric Zines September 30, 2024
For the first time, Forrester has published an evaluation of the combined space comprising sales content management and sales readiness capabilities.
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