Chief Marketing Officer

The stakes for marketing leaders are high as buyer expectations climb and pressures to prove ROI intensify. Explore our marketing executive insights to help drive marketing and sales alignment, connect marketing to business strategy, and show clear marketing ROI.

Discover how Forrester supports B2B and B2C marketing leaders.

Insights

Blog

Power, Precision, And Production Create A New Media Agency Landscape

Jay Pattisall 1 day ago
It’s a new media agency landscape. The last six months have witnessed more change in media agencies than what’s occurred over the last six years.
Webinar

Accelerate Reach, Authority, And Relevance With Third-Party Content

This is your chance to elevate your content performance and stay ahead in a rapidly changing landscape. Don’t miss out.
Blog

The AI Cost Center Crisis

Jay Pattisall 2 days ago
AI reshapes the way marketing agencies deliver value — increasing productivity, accelerating the speed of insights, assisting creative ideation, amplifying production velocity, and sharpening media and search activation. But they are not being compensated for the value creation. It’s an AI cost center crisis.
Blog

Step Up To Deliver The Total Experience

Martin Gill June 4, 2025
We’ve just wrapped up another successful CX Summit EMEA. Now it’s time to put those lessons to work — and deliver on your customers’ total experience.
Blog

What Sets High-Performing Consumer Insights Teams Apart

Audrey Chee-Read June 3, 2025
How do the most successful consumer insights teams behave? Speed and strategy are the mandates. Get more details in this preview of a new report.
Blog

AI In Events: A Promise Waiting To Be Realized

Conrad Mills June 3, 2025
AI has the potential to remake how we plan and execute B2B events. Yet despite its potential, Forrester data shows that current uptake is low. Get some insight and analysis of the data from our recent survey on B2B events.
Blog

The State Of Business Buying In Asia Pacific, 2024: What Marketers Need To Know

Mavis Liew June 3, 2025
The diversity and complexity of the APAC region is reflected in its B2B buying landscape. Understanding these complexities is critical for marketers operating in this region. Learn five key points about B2B buyers in APAC and how to address them.

Stand Out In A Zero-Click World

Watch our on-demand webinar with Principal Analyst Lisa Gately. Learn breakthrough strategies to reshape your B2B marketing for AI-driven search and complex buying networks.

Blog

Standing Out In A Zero-Click World Starts With Stronger Collaboration

Lisa Gately May 29, 2025
Buyers may never click through to your content, even if it’s relevant, well structured, and aligned to buyer needs. This doesn’t mean your content is any less important — it’s just that the rules have changed.
Blog

Events Are Under Pressure — Six Findings From Forrester’s Q1 2025 State Of B2B Events Survey

Conrad Mills May 23, 2025
Over the past year, B2B event teams have faced mounting challenges. A volatile economic and political climate has intensified existing pressures around inflation, budgets, and staffing. At the same time, competition for attendees and sponsors has grown fiercer, with leaders struggling to attract both the quantity and quality of participants needed to meet their goals. […]
Webinar

How To Create Stand-Out B2B Content In A Zero-Click World

Learn breakthrough strategies to reshape your B2B content marketing for AI-driven search and complex buying networks. 
Blog

Shifting Search Behaviors Demand Smarter Content Strategies

Lisa Gately May 19, 2025
As B2B buyers embrace genAI tools and zero-click search to make decisions, traditional content strategies no longer cut it.
Blog

Shine Bright At The B2B Summit APAC 2025 Awards!

Daryl Wright May 13, 2025
Attention, all B2B leaders! The stage is set, and the spotlight is on you. The B2B Summit APAC Awards are calling for entries — this is your golden opportunity to showcase your extraordinary achievements.

Navigate B2B Volatility Like A Pro With Forrester

Struggling to adapt to shifting priorities and economic challenges? Our webinar reveals how to thrive with smart scenario planning, quick decisions, and solid compliance strategies.

Blog

The 95-5 Rule Is Not A Rule, But It’s Not A Myth Either

John Arnold May 12, 2025
Can you trust the so-called 95:5 rule when you target B2B buyers with your brand and demand marketing mix? Here's what we found.
Blog

Leaders Need To Review Event Plans Amid Economic And Political Uncertainty

Conrad Mills April 17, 2025
The political environment is impacting the appeal of US-based events for international attendees, with Tourism Economics, a subsidiary of Oxford Economics, predicting a 15.2% decline in inbound international travel due to a combination of shifts in pubic sentiment, travel advisories, and visa delays. At the same time, events focused on the US government sector are […]
Blog

Navigating The Storm: How B2B Leaders Can Weather Volatility And Thrive

Matthew Selheimer April 10, 2025
Doubling down on customer insights, leaning into stability where it exists, and staying empathetic and adaptable will help B2B leaders stay on course.
Blog

Confidence In Marketing Measurement Is Increasing, But The Job Is Getting Bigger

Brad Haag April 7, 2025
While B2C marketers are confident in their ability to measure impact, trends in marketing analytics aren't making it any easier. Find out why in this preview of a new report on the state of B2C marketing measurement.
Blog

The Sudden Silo Breaker: GenAI Converges Search Experiences And Disciplines

Nikhil Lai April 1, 2025
Generative AI search experiences are increasingly conversational, assistive, and agentic. As a result, distinctions between search experiences are disappearing. Our latest report helps marketing, digital, and technology leaders and processes adapt to genAI-integrated search.

Lead And Focus CX With Purpose During Volatility

CX, digital, and B2C leaders: Don’t let market chaos spark reactive decisions. Watch this Forrester webinar to learn how to focus on what really matters during turbulent times.

Blog

B2B Brand Safety Must Transcend Digital Boundaries

Karen Tran March 24, 2025
Companies’ reputations aren’t just built (or destroyed) online. Marketing leaders must stay mindful of the vast ecosystem influencing their brand’s reputation.
Blog

In A World Of Buying Mayhem, All Leaders Must Be Change Leaders

Katy Tynan March 20, 2025
Today’s dizzying pace of change will not abate, and leaders must show the way forward. At our upcoming events, B2B Summit North America and CX Summit EMEA, we’ll show you how.
Blog

Siloed CX Metrics Are Holding You Back — Take Action At CX Summit EMEA

Martin Gill February 28, 2025
Too many companies invest in CX to improve what their customers say about their experiences, rather than to actually improve those experiences. At CX Summit EMEA 2025, learn how to create better, more meaningful experiences that foster loyalty and growth.
More posts