vendor selection

Vendor selection is crucial to the success of your business. Read practical advice on choosing the right technology solution or provider.

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Salesforce Makes Moves Into The Back Office With A Strategic Workday Partnership

Kate Leggett 1 day ago
Salesforce and Workday announced a strategic partnership to blend customer, financial, and employee data in a shared data foundation that negates the need to duplicate data or build custom integration. The result? Optimized employee and customer experiences that up-level business outcomes for joint Salesforce-Workday customers. The strategic objective? Salesforce extends its power into back-office workflows […]
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From PC Giant To AI Innovator: It’s Time To Refresh Your Perception Of Lenovo

Charlie Dai 5 days ago
Lenovo’s investments in AI-powered solutions are transforming the company. Learn six key elements of Lenovo’s AI latest strategy and offerings.
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Microsoft Enters (And Disrupts) The Burgeoning SSE Market

David Holmes July 11, 2024
Learn what Microsoft Entra Suite will mean for the security service edge (SSE) market and how users and companies considering SSE solutions should respond.
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Digital Business Strategy Service Providers Must Evolve To Deliver Value

Dan Bieler July 9, 2024
Value creation should be at the center of each criterion for selecting digital service providers.
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OK, AI, Buy Me Some Enterprise Software

John Buten July 8, 2024
If your buyers use generative AI to research your product and don’t put you on their shortlist, how would you even know? B2B buyers are rapidly adopting genAI, changing how they shop, so B2B companies need to start preparing for much smarter shoppers.
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Announcing The First Forrester Wave™ On Accounts Payable Invoice Automation

Meng Liu July 8, 2024
Learn three key differentiators for vendors in the accounts payable invoice automation (APIA) landscape in this preview of the new report, The Forrester Wave™: Accounts Payable Invoice Automation, Q3 2024.
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Introducing Forrester’s Interactive Wave Experience

Stephen Powers June 18, 2024
Forrester has launched an updated experience for the Forrester Wave™. Read this blog to learn about the new upgrades that allow users to easily customize and compare vendors included in Wave evaluations.
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Tackle Contract Negotiation With Major Software Vendors

Liz Herbert May 30, 2024
Struggling to manage software costs? Get five quick tips on software contract negotiations and learn about our scenario quick starts to help you address the most common contract negotiation scenarios.
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Is Your VMware Knowledge Stuck In 2010? Let’s Catch You Up!

Naveen Chhabra May 7, 2024
Broadcom has implemented unexpected changes in the wake of the VMWare deal that are disrupting and alienating technology leaders. Get up to speed on the latest changes and some recommended next steps in this post.
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Results Of The Forrester Wave™: Commerce Solutions For B2C, Q2 2024 — Digital Leaders Focus On Extending The Life Of Their Commerce Solution

Emily Pfeiffer May 6, 2024
Read Principal Analyst Emily Pfeiffer’s insights on the shifts in the B2C commerce market over the past two years.
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Unlocking The Power Of Adobe Services: Forrester’s Overview Of 27 Providers

Xiaofeng Wang March 7, 2024
I’m pleased to announce the publication of The Adobe Services Landscape, Q1 2024. Since we started covering the Adobe services market in 2020, we have seen it grow rapidly and mature continuously (see figure). Adobe services have evolved into an established market that features: High revenue growth. Adobe service providers’ revenue has grown rapidly since our previous […]
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Announcing The Forrester Wave™: Digital Asset Management Systems, Q1 2024

Chuck Gahun February 21, 2024
Check out this preview of The Forrester Wave™: Digital Asset Management Systems, Q1 2024, which reveals the DAM vendors that are pushing the boundaries of intelligent and strategic creativity.
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Optimize Digital Budgets, Service Providers, And Skills — Or Lose The Digital Race

Dan Bieler November 23, 2023
Forrester surveyed digital business strategy decision-makers globally on their priorities, investments, and organizational structures.
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Introducing The Inaugural Landscape And Forrester Wave™ Evaluation On IT Sustainability Services

Abhijit Sunil October 2, 2023
The demand for services that can help decarbonize IT is surging as the services continue to evolve. Learn how two new reports can help guide your IT sustainability journey.
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Splunk Is Good For Cisco, But Cisco Needs To Convince Splunk Customers That Cisco Is Good For Them

Allie Mellen September 22, 2023
Find out what Cisco's $28 billion planned acquisition of Splunk could mean for both observability and security.
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The Forrester Wave™: Commerce Search And Product Discovery, Q3 2023, Surfaces The Challenges Of AI Unchecked

Emily Pfeiffer August 29, 2023
Our just-published Forrester Wave™ delivers the first evaluation of the commerce search and product discovery market, featuring the 10 leading vendors in the space.
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Improve Your Loyalty Results With A Loyalty Services Provider

Mary Pilecki August 16, 2023
Does your brand employ a loyalty services provider in addition to a loyalty technology provider? If not, you should consider it. Brands continue to increase spend on loyalty technology and programs, but they often don’t tie their loyalty initiatives to broader corporate goals, negatively impacting their success. Services providers help here. This blog answers key […]
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SAP To Raise On-Premise Annual Support Fees An Average Of 5% Effective January 2024

Akshara Naik Lopez August 9, 2023
Continuing the latest trend in price increases by major enterprise software vendors, SAP announced on July 26, 2023, that it will increase the annual support fees for SAP support agreements by roughly 5.0% (by local CPI rates, capped to 5%). This is on top of the previous increase announced in 2022 for an average support […]
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Annual Planning 2024: Now Is The Time For Tech Leaders To Reinvigorate Their Role In The Growth Agenda

Keith Johnston August 8, 2023
For 2023, Forrester recommended a steadfast approach to technology decisions to reconcile any hasty investments made in the pandemic years. With that work now forming the foundation for future business growth, it’s time to accelerate into 2024 with a pragmatic approach to innovation. Learn three key areas where you should focus your 2024 tech spend.
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What Type Of Intent Data Provider Is Best For Your B2B Business?

Brett Kahnke July 31, 2023
In the recent Forrester Wave™ evaluation covering B2B intent data providers, we identified four primary business models among intent data providers. Understanding the differing focuses of these business models can help you build your shortlist of potential intent providers.
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