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Predictions 2020: Potential Energy Becomes Real Change

Sharyn Leaver October 28, 2019
Forces ranging from consumer values to automation to security will shape the business landscape in the year ahead. Leaders will be challenged to anticipate change and adapt.
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Predictions 2020: Anxious, Lost Consumers Are Hungry To Connect

James L. McQuivey, PhD October 28, 2019
In an era of convenience and hyperpersonalized experiences, consumers still feel unfulfilled. Learn how marketers, tech providers, and consumers themselves will attempt to fill the void.
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Google Claims Quantum Supremacy, IBM Says “Nope” — Unpacking What’s Important

Brian Hopkins October 25, 2019
Find out what's really happening between Google, IBM and other players in the Quantum Computing market.
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IT Structures Are Evolving To Support Automation, Digital, And Customer Obsession

Gordon Barnett October 23, 2019
Principal analyst Gordon Barnett reviews the key questions CIOs should ask when designing an IT operating model structure that supports automation and customer obsession.
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Voice Of The Attendee: Data And Analytics Strategy, AI/ML, CX, And Growth

Srividya Sridharan October 22, 2019
Learn the topics that data professionals want to hear about most at the upcoming Data Strategy & Insights Forum.
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Five Key Resources For Cybersecurity Awareness Month

David Holmes October 17, 2019
Get five new resources for cybersecurity threat management in your enterprise.
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Data And Analytics Leaders: Be The Change — Now

Cinny Little October 17, 2019
Data and analytics leaders in the perfect position to help turbocharge their business by optimizing, reimagining, and reinventing. Learn more.
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S&R Confessional: The Time I Almost Got Hacked

Jeff Pollard October 15, 2019
Even cybersecurity experts can get fooled. Read this cautionary tale of a time when a security and risk expert almost got hacked.
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FORRward: A Weekly Read For Tech And Marketing Execs

Brigitte Majewski October 15, 2019
The California Attorney General just Published CCPA rules, and they're clear as mud.
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Digital Twins Combine Enterprise Data And IoT To Drive New Business Value

Paul Miller October 15, 2019
The explosion of data in the IoT era has machinery designers taking a new look at how they use digital twins. Principal Analyst Paul Miller examines the trend.
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Presenting The Forrester Wave™: Enterprise Service Management, Q4 2019

Charles Betz October 11, 2019
Read the latest Forrester Wave™ on the Enterprise Service Management (ESM) market and the three things I&O professionals should look for in an ESM provider.
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Architect Your Automation Strike Teams

Craig Le Clair October 11, 2019
In the quest to launch invisible robots into the enterprise, some organizations are realizing the Center of Excellence model doesn't cut it. Find out what they're doing instead.
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The Impact Of Brexit On CISOs

Paul McKay October 11, 2019
We can’t predict whether Brexit will really happen on October 31 and whether a deal will be concluded or not. However, we do now know that we are likely to leave with a withdrawal agreement that affects security at the institutional level. Read our three primary areas of concern for CISOs.
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CEO Departure Gives SAP The Chance To Refocus On Customer Priorities — But Also Brings Risks

Liz Herbert October 11, 2019
SAP’s CEO Bill McDermott will resign and be replaced him with co-CEOs Jennifer Morgan and Christian Klein. Get a detailed analysis of this news from Forrester's Liz Herbert.
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Data Strategy & Insights 2019: Solving The Human Skills Problem

Gene Leganza October 10, 2019
Data and analytics expertise of all kinds is getting tougher to find and retain. Get advice for recruiting and retaining data and analytics professionals.
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Beware The Automation Paradox

Charles Betz October 6, 2019
Once the easy tasks have been automated, what will be left for people to do? The harder stuff.
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Retailers: Stop Your Obsession With Fast, Free Delivery

Sucharita Kodali October 3, 2019
Customers expect it — but it places a burden on retailers. Recent innovations may allow retailers, carriers, and customers all to benefit.
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Holiday Season 2019 Kicks Off!

Fiona Swerdlow October 3, 2019
In the coming weeks, look for insights and advice from Forrester analysts to help you finalize plans and execute well.
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Banks Have Neglected SMEs — They Will Come To Regret It

Peter Wannemacher October 2, 2019
Most incumbent banks have ignored small- and medium-sized (SME) business clients. Meanwhile, fintechs have quietly built ecosystems that are poised to poach SMEs.
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Breaking Down The 10 Need-To-Know Emerging Technologies

James Staten October 2, 2019
From natural language generation to quantum computing, a look at what's gaining traction and what it could mean for companies.