Don’t believe me? Hear me out … 

You’re probably used to tech transformation stories outlining the experience and infrastructure challenges of replatforming and evaluating ROI, project teams, budget, and time constraints.

I thought I would be writing that story, too.

But as I investigated what drove a large consumer packaged goods (CPG) brand to totally overhaul its tech approach towards a more modern composable strategy espoused by the MACH Alliance, I found a much more poignant narrative.

This Is Not Your Manager’s Transformation

Betsy Summers and I analyzed the subtle forces that nudged a major CPG company through its transformation in our new report, Case Study: A Transformation To Composable Tech Highlights The Power Of Mindset.

We found clues that a leader’s mindset is a significant driver of transformation success through statements such as, “They supported our belief and guided us down this path of wielding a MACH architecture, and then together we made believers of my stakeholders.”

Transformations come at a price; the price of change is to believe. According to what we discovered in this case study, growth mindset and the microservices-based, API-first, cloud-native software-as-a-service, headless (MACH) strategy seem to be analogous, kindred spirits.

The Power Of Belief

Ours is just a new telling of an all too often forgotten truth: Credo ut intelligam. Humans must believe something before they can understand it.

You can learn how to build …

… a digital experience technology ecosystem …

… to engage customers …

… across an explosion of immersive channels …

… by first believing that …

… cloud-native SaaS from multiple vendors …

… works for enterprises like yours.

If you need someone to guide you through reasons to believe that you can do this too, let’s talk.

Schedule an inquiry or guidance session with Betsy Summers to understand coaching and coaching mindset or with Joe Cicman to understand composable tech. Together, we offer a refreshed perspective on how to drive the selection of your digital experience providers that aligns with your strategic commitment to the pursuit of continuously improving business results through technology.

Forrester clients can read the reports linked below.