Architecture & Technology Strategy

Your architecture & technology strategy determines whether your business uses technology effectively … or falls behind competitors. Read Forrester’s insights on best practices, trends, and emerging tech in the architecture & technology space.

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Insights

Blog

Technology Outsourcing Is Dead. Long Live Technology Outsourcing!

Bill Martorelli 13 hours ago
The old outsourcing model is dead. We hear it all the time, year after year, yet the percentage of companies that outsource remains stubbornly stable. In fact, the urge to outsource while transitioning to cloud-based delivery is stronger than ever. Even today, Forrester works with clients seeking to outsource IT operations for the first time. […]
Blog

Success Of New-School Vendors Shows That Lean Core Banking Is Finally Here

Jost Hoppermann 23 hours ago
Modern banking platforms allow banks to elevate their customer experience and deliver more business value more seamlessly and more effectively. Banks and their technology teams can leverage market dynamics to make digital transformation more feasible both architecturally and economically. Find out about the key trends in the 2021 banking platform software market.

A Tech Leader’s Guide To Sustaining Innovation

Join this webinar to learn how a crisis can drive your innovation strategy.

Blog

How Your DOP SIs Are Fighting “The War On Talent”

Amanda LeClair 5 days ago
The war on talent is affecting the tech services industry, including large SIs focused on ERP implementations like those in the SAP and Oracle ecosystems. For enterprises embarking on major DOP programs, if talent strategy isn’t already an elevated criteria in your partner selection, it should be.
Blog

Industry CRM: A Cocreation Opportunity For Vendors And Their Partners

Kate Leggett 7 days ago
More and more enterprises are opting for industry CRM solutions over its horizontal counterpart. These new solutions offer a vehicle for closer, more intentional relationships with the vendor's partners. This blog explores the top four benefits, as heard from the CRM vendors we spoke with.
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FAQ: Forrester Global Technology Awards

Frederic Giron May 6, 2022
Learn the details about Forrester’s Global Technology Awards and determine if your technology organization should submit an entry.
Blog

Doing, Selling, And Being Headless Commerce

Joe Cicman May 3, 2022
Different roles have different relationships to headless commerce. Yet the concept is easier explained when you can settle on a frame of reference.
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Why Headless Commerce Is A Pain In The Neck

Joe Cicman April 29, 2022
It’s not your fault you don’t understand “headless commerce.” Great products have great names that express what they are and why they’re good. Like “doghouse” or “sugar-free gum.” But headless commerce … that’s confusing, and it’s poorly messaged. Let’s run two tests to illustrate this. (Full disclosure: This is a roast of headless commerce.) Round […]

Where And How To Find The Right Tech Talent

Discover which skills will be needed to thrive in the future and where in Europe to find them. Join us for a complimentary webinar.

Blog

The Top Tech That Will Win Over Banks In 2022

Jost Hoppermann April 29, 2022
Banks are investing in a wide range of emerging technologies. Not all have equal potential today. Find out what’s hot and what’s not.
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The Top Three Solutions In B2C Commerce In 2022 — Each Holds A Unique Position In The Market

Emily Pfeiffer April 28, 2022
The Forrester Wave™ for B2C Commerce Solutions surfaced a significant shift in the market, which we predicted but did not expect to see so quickly or so clearly.
Blog

The Top Three Solutions For B2B Commerce In 2022

Joe Cicman April 28, 2022
The Forrester Wave™: B2B Commerce Solutions, Q2 2022 surfaced a significant shift in the market, which we predicted but did not expect to see so quickly or so clearly. So What Did The Results Reveal About The Market? Three solutions scored higher than more broadly adopted solutions. In all three cases, these solutions take a […]
Blog

SaaS Outages: When Lightning Strikes, Thunder Rolls

Brent Ellis April 12, 2022
Just like with self-managed infrastructure, the key to surviving a SaaS outage is knowing the risks, implementing strategies to mitigate and control those risks, and then testing your strategy to make sure it works and that everyone knows how to execute in the case of crisis.
Blog

Forr The Planet: Intervju om hållbarhet – Ericsson

Abhijit Sunil March 23, 2022
(Foto: Abhinav Sunil) Eftersom telekombranschen tillhandahåller stamnät för uppkoppling och nätverksinfrastruktur har denna bransch hamnat i rampljuset när det gäller hållbarhet. Nu när 5G är här, vad kan vi göra för att se till att de nya nätverken är så energieffektiva som möjligt? Jag pratade med Heather Johnson, VP för sustainability and corporate responsibility på Ericsson, […]

Innovation Lessons From The Pandemic

Read the 15 lessons tech leaders have learned from the pandemic.

Blog

Introducing Experience Architecture: An Ecosystem Approach To Customer Obsession

Nick Barber March 21, 2022
Align your enterprise with your customer and provide a seamless, more intuitive experience.
Blog

AIOps Needs A Superstructure Of Interoperability

Carlos Casanova March 9, 2022
AIOps solutions are composed of various technology components that work together to address organizational needs. This requires an underpinning superstructure that enables interoperability. The superstructure provides connectivity horizontally across point solutions and vertically through the tiers of capability. 
Blog

Exposing The Data Mesh Blind Side

Michele Goetz March 3, 2022
Avoiding the technical aspects of data perpetuates the ivory tower of data strategy and committees without generating business results. Learn how a Data Mesh can help.
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Weave An Automation Fabric For All Technology — Compute And Beyond

Naveen Chhabra March 1, 2022
Learn five things application developers need to expand infrastructure automation efforts beyond the compute services realm.
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Tech Stack Optimization Must Balance Efficiency, Effectiveness, And Innovation

Liz Herbert February 18, 2022
Making smarter decisions about your application portfolio is critical. Learn how a future fit technology strategy can help you reduce, modernize, and redistribute your technology stack.

US Public Sector Predictions 2022

Discover how the President's Management Agenda will shape agencies' priorities in 2022.

Blog

Get Your DAM House In Order: Latest Forrester Wave™ Highlights Top DAM Vendors

Nick Barber February 16, 2022
Don’t let DAM fool you. Despite being around for a few decades and being the lesser-known cousin of digital experience platforms (DXPs) and content management systems, digital asset management (DAM) is cornerstone technology to deliver personalization at scale. If you’re not using DAM today, you’re already in the minority, but it’s not too late. In […]
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Why, What, And How? The AIOps Questions You Should Be Asking!

Carlos Casanova February 15, 2022
In AIOps: The Riddle Wrapped In The Mystery Inside The Enigma, I sort of left you hanging without a clear answer to “What is AIOps?” That was because there really isn’t a simple answer based on how it’s been previously defined. Discussions of AIOps have mainly centered around installable software when they should have been […]
Blog

US Public Sector Predictions 2022

Rick Parrish February 10, 2022
Read this post to discover six key predictions on US public sector customer and employee experiences, cybersecurity, and technology. Then, dive deeper with a complimentary webinar.
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