Architecture & Technology Strategy

Your architecture & technology strategy determines whether your business uses technology effectively … or falls behind competitors. Read Forrester’s insights on best practices, trends, and emerging tech in the architecture & technology space.

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Insights

Blog

Deliver Brand Relevance And Growth With A New Experience Architecture

Nick Barber 7 hours ago
At Forrester’s Technology & Innovation Forum, Joe Cicman and I are revealing new research we’ve been working on that will help brands avoid irrelevancy and drive growth. It’s called experience architecture (XA), the technology strategy that the likes of Target, The Home Depot, and Starbucks use to deliver quality experiences to their customers and employees. […]
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Blog

What Is YOUR Disaster Recovery Strategy?

Brent Ellis 9 hours ago
Join other disaster recovery and technology resilience leaders in sharing your strategy for addressing local and systemic risks affecting your business. Click on the link below to fill out the Forrester and Disaster Recovery Journal’s biannual survey. If you complete the survey and share your email, you will receive a complimentary copy of Forrester’s “State […]
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See the future and gain a competitive advantage for 2022

Discover 12 trends our research reveals will matter most next year. Download our Predictions 2022 Guide.

Blog

ServiceNow To Partner With Celonis — What To Make Of This Announcement

Bernhard Schaffrik October 11, 2021
ServiceNow and Celonis recently announced a strategic partnership that is looking to create a closer linkage between ServiceNow’s low-code platform and Celonis’ Execution Management System. The partnership goes far deeper than your standard press release and actually includes some serious co-engineering by both firms, as well as an investment in Celonis by ServiceNow. We looked […]
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Blog

Digital Requirements Force Legacy Tech Out Of The Way — But Not As Fast As Businesses Wish

Emily Pfeiffer October 8, 2021
Today’s world, rife with supply chain emergencies, natural disasters, and pandemic responses, requires agility and adaptability that businesses cannot deliver with static, overly-customized tech.
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Blog

Participate In A Forrester Research Report On Infrastructure-As-Code

Naveen Chhabra October 5, 2021
Infrastructure-as-code (IaC) isn’t the latest but a prime and pertinent technology topic that gets more eyeballs every passing day. App developers, infrastructure owners, and enterprise architects alike expect IaC to be a liberating technology. I’m excited, as I am kicking off a new research report that’s focused on all IaC vendors — offerings, problems it […]
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Blog

The 2021 Forrester And InfoWorld EA Awards Contest Winners Focus On Agility And Enabling Innovation

Gene Leganza September 29, 2021
In the Forrester/InfoWorld Enterprise Architecture Awards competition, we look for the most dramatic stories of EA’s strategic leadership and concrete business impact. The winners of the 2021 Forrester/InfoWorld Enterprise Architecture Awards show a close focus on business results with a particular eye to enabling innovation across the enterprise plus an agile approach to technology implementation. […]
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Blog

Forrester’s 2021 Financial Services Architecture Survey Needs Your Input

Jost Hoppermann September 28, 2021
Banks and other financial services firms always ask: “What are the others doing?” They leverage the answer to this question to assess their overall strategic position, compare their key challenges with those of others, and plan for the transformation of their application landscape to a more powerful customer-centric approach. Source: Financial Services Firms Have Solid […]
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Blog

Crisis-Driven Innovation Demands Creativity And Action Under Pressure

Phil Brunkard September 23, 2021
Get five tips on how to incorporate crisis-driven innovation principles into your innovation competencies and practices.
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Blog

Stormy Times For Cloud Compliance?

Lee Sustar September 20, 2021
Find out why enterprise risk management (ERM) professionals are taking a hard look at compliance in the cloud.
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Blog

What’s In A Name? “Product” Versus “Service”

Charles Betz September 20, 2021
“What’s in a name? That which we call a rose By any other name would smell as sweet.” — William Shakespeare, Romeo and Juliet, Act 2, Scene 2 One conversation I’ve found myself in over the past 20 years is the debate over IT portfolio terminology: Application Service Product Platform Why is this important? Because organizations use […]
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Blog

Three Trends Transforming The Video Game Market

William McKeon-White September 20, 2021
Over the past year and a half, we’ve been building out our coverage of the video game market, specifically on how enterprises can model their strategies to take advantage of innovation (see Level Up Your Cloud Strategy With Video Game Innovation and Lessons From Gaming: Lead With Cloud, Continuous Improvement, And Innovation). From this research, […]
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Blog

To Replace Or Not To Replace Core Banking Systems Is Not The Question

Jost Hoppermann July 28, 2021
Banks don't need new core banking systems, they need new paradigms to deliver core banking capabilities - and they need them today or tomorrow.
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Blog

The Space Wide Web Is Ready To Launch

Phil Brunkard July 12, 2021
The Space Tech Industry Is Looking Up The new space race is truly underway following Richard Branson’s monumental first passenger trip to space, beating Jeff Bezos’ Blue Origin passenger flight by more than a week. The Virgin Galactic’s VSS Unity spacecraft did not pass the so-called Karman line, unlike Jeff Bezos’ plans. It did, however, […]
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Blog

Can Kubernetes Navigate Disaster?

Lee Sustar July 12, 2021
Once you have Kubernetes in production, how does that impact your disaster recovery and business continuity planning?
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Blog

Impressions From Mobile World Congress 2021

Dan Bieler July 8, 2021
Mobile World Congress 2021 (MWC21) took place between June 28 and July 1, 2021, after Mobile World Congress 2020 was canceled due to the pandemic. This was the first time attendees could get a sense of the global state of and the major trends in the telecommunications and technology sectors in the previous 18 months. […]
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Blog

Forr Education: Interview Series About Tech’s Role In The Student Experience — Tracy Schroeder, VP Of IS&T, Boston University

Brent Ellis July 6, 2021
Photo: Brent Ellis Higher education institutions are driven to improve customer experience (CX) by competitive pressures related to the future of work and an evolving understanding of what the important aspects of a formal education entail.  The student experience, however, is far more than the three E’s of customer experience — ease, effectiveness, and emotion. […]
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Blog

The Right Platform Strategy Is Key To Your Future Fitness

Liz Herbert June 24, 2021
To scale innovation, technology executives must focus on ecosystems and interconnectivity between partners. Get three key recommendations on how to do that.
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Blog

The Forrester Wave™: Content Platforms, Q2 2021 Is Live — ECM Continues Its Evolution

Cheryl McKinnon June 14, 2021
The latest edition of “The Forrester Wave™: Content Platforms, Q2 2021” is now available to Forrester clients! The enterprise content management (ECM) market continues its evolution, with vendors stepping up their investments in cloud-first, flexible platforms. While many vendors still offer products that can be deployed on-premises or in a hosted model, cloud has become […]
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Blog

Forr The Planet: Sustainability Interview Series — Dr. Suku Nair, SMU AT&T Center For Virtualization

Abhijit Sunil June 2, 2021
Photo by Abhinav Sunil The intersection of how technology platforms are evolving and how it both affects and aids sustainability is a topic that Forrester’s sustainability team is currently studying. We spoke with Dr. Suku Nair, one of the most respected computer scientists in the country. He currently heads the SMU AT&T Center for Virtualization […]
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Blog

Digital Businesses, Prioritize Your Needs In 2021 And Hold Your Commerce Vendors To A Higher Standard

Emily Pfeiffer May 11, 2021
Merchants: It’s time to reevaluate the standards you’ve set for your vendors and push them to innovate as quickly as consumers’ needs evolve. Don’t just stay because you’re comfortable: It’s time to choose your “best for me” solutions. This year, be your tech and business users’ hero and look for vendor partners that: Reduce the drain on your resources during upgrades and provide the flexible delivery models to support your […]
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