High Tech Industry Challenges
High tech firms must navigate a rapidly evolving landscape filled with opportunities and challenges. Learn how Forrester can help leaders address some of these critical areas.
Cybersecurity Risks
The high tech sector faces constant and evolving threats to data and operational security. Forrester equips you with insights and tools to prioritize and mitigate these risks effectively.
Supply Chain Vulnerabilities
Global volatility and disruptions create new risks for today’s high tech supply chains. Forrester helps you identify risks and implement changes needed for a more resilient supply chain.
Ethical AI Concerns
High tech firms understand that the success of AI lies with building trusted solutions. Forrester provides forward-thinking advice to help you align your AI development with customer expectations and industry best practices.
AI And Machine Learning Applications
Leverage the potential of AI to gain a competitive edge. Forrester can help high tech leaders understand how to optimize AI and machine learning for innovation and efficiency.
Advanced Computing Technology
Success in high tech means keeping pace with advancements in quantum computing, high-performance processing, and other emerging technologies. Forrester’s team of technology experts provides guidance for successful technology adoption and execution.
Trust And Security Foundations
Today’s market demands greater transparency and accountability. Forrester provides high tech firms with frameworks that prioritize trust and security, creating a foundation for lasting success.
Our Solutions
Bold Solutions For High Tech
Forrester has decades of experience helping business and technology leaders at high tech firms develop and execute strategies that drive measurable business value. Through a unique continuous guidance model that blends research, consulting, and live events, we ensure that you stay ahead of every curve. Equipped with the latest trends, innovations, and data, our tailored interactions empower you to act swiftly and decisively.
Among the Fortune 500, Forrester works with:
hardware & computing companies
software & IT companies
telecommunications companies
Turn Strategy Into Action With Forrester
Forrester helps high tech leaders make confident decisions and accelerate progress. With Forrester Decisions, you get access to deep research, strategic frameworks, benchmarks, and ready-to-use tools — plus expert guidance tailored to your goals. Forrester Market Insights adds forward-looking intelligence on your buyers, competitors, and market trends so you can act quickly and stand out in a fast-moving industry. Explore the solutions below to learn how Forrester can support your priorities.
Forrester Market Insights
Forrester Market Insights is a powerful service that provides high tech leaders with unique forward-looking insights and objective advice on the market, your buyers, and your competitors so you can seize opportunities to differentiate and make an impact in a rapidly changing market.
Forrester Decisions for Digital Business & Strategy
Forrester Decisions for Digital Business & Strategy helps leaders meet the needs of today’s empowered consumers while reimagining the role of digital experiences and expertise to drive future growth.
Forrester Decisions for Customer Experience
Forrester Decisions for Customer Experience empowers CX leaders in the high tech industry to mature their organization and fuel predictable business growth. With a combination of curated tools, frameworks, and hands-on guidance, you’ll deliver experiences intentionally created to drive loyalty across customers’ most meaningful touchpoints.
Forrester Decisions for Security & Risk
Forrester Decisions for Security & Risk helps security and risk leaders at high tech firms manage risk within strategic opportunities, protect business growth, and gain customer and employee trust with secure, private experiences. With a combination of research, frameworks, and hands-on guidance, you’ll define and execute best practices that reinforce customers’ trust.
Top Emerging Technologies
Forrester’s list of the top 10 emerging technologies highlights the technologies poised to transform industries and fuel growth in the future. Get access to this year’s list and a variety of other resources to help you plan your technology roadmap.
What Our Clients Are Saying
Building A Scalable CX Team Structure With Dell
Discover how the Services organization at Dell designed a scalable CX team structure that’s gone from small to robust.
Software AG’s Data-Driven Approach To Customer Feedback
Software AG uses customer feedback and experience data to drive higher win rates. Discover how in this video.
Amplify Digital Marketing’s Impact
For HCL Technologies, the Forrester relationship has been key in boosting digital marketing effectiveness and scaling the company’s reach.
Upcoming Events For Technology Industry Leaders
Blogs
Today’s Leaders Must Heed AI Advice For Future Disruptors
Solving Tech Debt With AI + Graph
Hyland Community Live 2025 — It’s All About Content, Context, And Community
Olympic Sports Sponsorships, AI Agents In Customer Success And Manufacturing
Meet Our High Tech Industry Analysts
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