Climate Action

Climate change has already made itself felt in the business world. Business continuity specialists are building climate action plans for acute events while investors divest from businesses seen as too vulnerable to climate risk. Read our insights on navigating the business risks posed by climate change.

Insights

Blog

A Rising Tide: Updates On The NOAA’s CX Transformation

AJ Joplin 7 hours ago
Learn how working with Forrester has helped the NOAA achieve a five-year CX transformation in just two years.
Blog

Introducing The Sustainability Management Software Landscape Report And Forrester Wave™ Evaluation

Abhijit Sunil 1 day ago
Environmental sustainability is a compliance, accounting, and data management challenge for companies. So it's not surprising that the sustainability management software market is expanding rapidly. Learn more about these trends in this preview of our new Wave and Landscape reports on sustainability management software.

Global

Don’t Miss Our 2024 Predictions Deep Dive

Hear directly from the tech, CX, and B2B analysts behind our 2024 global predictions and get an important generative AI update from Forrester’s CEO, George Colony.

Blog

The Green Consumer Paradox

Thomas Husson 4 days ago
Learn the five most common barriers impeding widespread customer adoption of sustainable offerings and how to encourage sustainable behaviors among B2C buyers.
Blog

“Change Now” For Sustainable And Profitable Solutions

Thomas Husson April 3, 2024
Educating executives about the environmental impact of their business is still a challenge. Learn why and several other key takeaways from the recent ChangeNOW solutions summit in Paris.
Blog

European Consumers Challenge Popular Stereotypes About Greenness

Thomas Husson March 11, 2024
While Europe’s green segments may look homogeneous, consumers’ behaviors and attitudes vary by region and age. Learn how the latest data has countered some common stereotypes about green consumers in Europe.
Blog

FORR The Planet: Sustainability Interview Series — Hallmark

Abhijit Sunil March 5, 2024
Kristin Edie, vice president of enterprise sustainability at Hallmark, discusses her leadership role and the most impactful sustainability efforts at Hallmark.
Blog

Location Intelligence Sees Strong Investment On The Back Of COVID, Climate Change, And Supply Chain Shocks

William Dahlgren January 31, 2024
Understand the current state of location intelligence, the value that it adds to your industry, and key trends shaping adoption of the technology.

60% Of Skeptics Will Use (And Love!) GenAI

Surprised? Download Forrester’s 2024 Predictions guide to see why progress will be driven by exploration — and 14 other global predictions on AI, privacy, B2B buyers, hybrid work, and more.

Blog

The ESG Data And Analytics Market Is Changing Rapidly

Aurelie L'Hostis January 30, 2024
Understand the value that you can expect from an ESG data and analytics provider, learn how providers differ, and investigate options.
Blog

Digitize Your Workflow For Sustainability And Accessibility

Julie Mohr December 27, 2023
In this blog, I look at digitizing an employee experience for both the benefits of sustainability and accessibility. While digitization is relatively easy with a broad technology landscape, making changes for sustainability or accessibility is much harder to do.
Blog

Consumers, COP28, And The Green Market Revolution

Thomas Husson November 30, 2023
With the UN Climate Change Conference (COP28) happening in Dubai, learn why Forrester believes firms can no longer ignore the Green Market Revolution.
Blog

Scoring Our 2023 Sustainability Predictions: How Did We Do?

Abhijit Sunil November 8, 2023
Forrester reviews its 2023 sustainability predictions by scoring each individual prediction in depth. This year, one of our five predictions received an A score, three received a B score, and one received a C score. Considering several unanticipated economic challenges across industries, these scores indicate continued progress and opportunities in the green market revolution.
Blog

Predictions 2024: The Heat Is On For The Green Market

Abhijit Sunil November 6, 2023
From wildfires to floods to heat waves, 2023 has been marked by climate chaos. Learn what businesses can expect in 2024 with Forrester’s environmental sustainability predictions.

Strenthen Security Operations With Agile SecOps

Read this report to learn how to apply agile software development lifecycle practices (SDLC) to detection and response to create engineering-driven detection operations.

Blog

Is Your Company Ready For The CSRD?

Aurelie L'Hostis October 12, 2023
Learn what it takes to comply with the requirements of the EU’s Corporate Sustainability Reporting Directive (CSRD).
Blog

Anti-Predictions: Here’s What Won’t Happen In 2024

Sharyn Leaver October 11, 2023
Before our full predictions for 2024 launch on Tuesday, October 24, read our “anti-predictions.” Here’s what won’t happen in 2024.
Blog

Standalone ESG Reporting Solutions Do Not Help Clients Build Reliable ESG Management Platforms For CSRD

Raluca Alexandru September 25, 2023
Environmental, social, and governance (ESG) reporting is a required capability for organizations in the European Union and beyond, with most of them legally required to implement new regulations (starting in 2025 for the financial year of 2024) when the EU’s Corporate Sustainability Reporting Directive (CSRD) directive comes into law. ESG leaders often grapple with significant […]
Blog

GIS Innovations Flooded ESRI’s 2023 User Conference

William Dahlgren August 25, 2023
With extreme heat waves, wildfires, and floods facing populations everywhere, Esri sees the opportunity as well as the danger. Learn more in this review of the Esri user conference.
Blog

Heat Reuse In Data Centers May Be Required And Regulated

Abhijit Sunil August 16, 2023
Debates surrounding the Energy Efficiency Act, which aims to reduce energy use in public authorities, corporations, and data centers, will potentially influence future laws globally. Why is this important and what does it mean? Here’s the context: Data centers use a lot of energy. The International Energy Agency estimated that global data center electricity consumption […]
Blog

Generative AI Will Supercharge The Green Market Revolution

Abhijit Sunil July 16, 2023
The advent of generative AI brings immense potential for the technology to aid in areas of environmental sustainability efforts. This incudes measurement and reporting, research and revolution, and design and manufacturing, among others. Find out the details in this blog.
Blog

Green Market Revolution Spend Will Total $326 Trillion By 2050

Michael O'Grady June 28, 2023
The staggering figure reflects how widespread environmental consciousness has become. Worsening wildfires, storms, floods, pollution, and energy costs will cement eco-friendliness as a mandate.
Blog

Keys To Succeeding As A Chief Sustainability Officer

Michael Barnes April 21, 2023
Urgency isn’t enough to drive climate action and improve environmental sustainability practices. Learn several key insights from successful chief sustainability officers.
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