Chief Marketing Officer

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Insights

Podcast

The CMO Role Is Alive And Well

What It Means 2 days ago
Reports of the demise of the CMO role have been greatly exaggerated, say VP and Principal Analyst Ian Bruce and VP and Research Director Mike Proulx. On this week’s What It Means episode, they dive into new research that paints a highly nuanced picture of the prevalence and tenure of CMOs.
Blog

Leaders Face Five Challenges When It Comes To Event Measurement

Conrad Mills 4 days ago
Spending on B2B events is perennially one of the largest items on the CMO’s budget, with upwards of 30% of program spend going on event activity. High spend demands accountability: According to Forrester’s Q1 2024 State Of B2B Events Survey, the number one priority for event teams over the next 12 months is demonstrating ROI. […]

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Blog

The Funnel Is Old, Unrealistic, And Still Helpful

Nikhil Lai August 21, 2024
In 1898, Elias St. Elmo Lewis developed the advertising funnel. He was the Association of National Advertisers’ first president and, along with the funnel, developed the AIDA model, an acronym that models a consumer’s journey from awareness to interest, desire, and then action. More than 125 years after its conception, brand marketers are still planning […]
Podcast

How Should Business And Tech Leaders Spend In 2025?

What It Means August 8, 2024
Business and tech leaders expect (slightly) bigger budgets next year. How should they use them? On this episode of What It Means, VPs and Group Research Directors Stephanie Balaouras, Keith Johnston, and Srividya Sridharan dive into Forrester’s Budget Planning Guides’ recommendations for tech, marketing and sales, and customer experience (CX) leaders.
Blog

2024 Could Be A Good Year For B2B Agencies

Karen Tran August 6, 2024
Recent survey data reveals plans for a net increase in agency spending across all industries and company sizes. Learn more about what to expect.
Blog

Popular Wisdom About CMO Representation And Tenure Is Wrong

Ian Bruce August 1, 2024
CMOs have very different experiences depending on where they work, their company’s business model, and their gender. Read a few of the key findings from our recent analysis.
Blog

Leverage Synergy To Stretch Your 2025 B2B Marketing Budget

Matthew Selheimer August 1, 2024
Today, Forrester released our 2025 Budget Planning Guides. It’s always an exciting time when we gather survey data and insights from our client conversations to produce a set of collective recommendations that B2B marketing executives should consider for the year ahead. Read below for this year’s key planning guide highlights. Benchmark your current spending While […]

Make The Right Marketing Budget Moves In 2025

Need budget perspective? Watch our 2025 budget planning webinar to hear benchmarks and analyst advice on where to invest, divest, and experiment with your budget.

Blog

B2B CMOs Don’t Expect 2025 Growth To Come From Budget Increases

John Arnold August 1, 2024
B2B marketing leaders ae no strangers to stretching budgets. As they head into a new planning cycle, our research will help them know where to focus for optimal results.
Blog

Not-So-Open Skies: Southwest Makes Historic Change

Dipanjan Chatterjee July 30, 2024
As Southwest navigates financial turbulence, there are lessons from companies on aligning brand experience with business realities.
Blog

B2B Summit APAC 2024: Transform Your Growth Engine

Dane Anderson July 25, 2024
Learn what to expect at Forrester's premier event for B2B marketing, sales, and product leaders and teams in Asia Pacific this October.
Blog

Budget Planning Season Is Coming. Use Forrester’s Budget Planning Guides To Cut Through Complexity.

Sharyn Leaver July 18, 2024
Our Budget Planning Guides will steer you toward budgeting decisions that set you up for success in 2025. Get a preview of what to expect when the guides launch on August 1.
Blog

The Paid Media Paradox

Nikhil Lai July 15, 2024
Digital marketers like digital marketing much more than consumers do. A new report explores in greater depth how consumers’ behaviors contradict marketers’ investments.
Blog

Four Questions To Ask When Selecting An All-In-One Event Management Platform

Conrad Mills July 11, 2024
Too many organizations treat their event technology as a tactical rather than strategic asset, with different teams selecting and deploying solutions in silos. This leads to wasted resources, overlapping capabilities, and data silos. Consolidating on to a single all-in-one event management platform (EMP) solves these challenges and also helps teams deliver more personalized and digital-centric […]
Blog

Every Revenue Process Transformation Will Be Unique — Just Get Started

Amy Hawthorne July 9, 2024
A revenue process transformation isn’t a project or single workshop initiative. It’s an ongoing, collaborative effort that requires organizations to meet their buyers at every stage of their journey. Learn what it takes to get started.
Blog

For Brands, The Olympics Is Unlike Any Other Sporting Event

Dipanjan Chatterjee July 8, 2024
The Olympics are global, prestigious, vast, and a tribute to extraordinary grit. Companies looking to leverage the games to promote their brands need to recognize the event's uniqueness.
Blog

The Global State Of B2B Events — Eight Key Findings On Event Trends From Forrester’s Recent Survey

Conrad Mills July 8, 2024
Over the past four years, marketers have navigated unprecedented change in the B2B event sector as first the pandemic and then inflation impacted their plans. To help leaders better understand this dynamic landscape, Forrester’s Q1 2024 State Of B2B Events Survey gathered responses from over 200 event decision-makers to identify and analyze the key trends. […]
Blog

Eight Key Takeaways From Cvent CONNECT, San Antonio 2024

Conrad Mills June 24, 2024
Attending Cvent CONNECT as a speaker earlier this month gave me the opportunity to sit in on a number of sessions, talk with the Cvent leadership team, and chat with other attendees. Here are eight of my key takeaways from the event:   Events are booming. In his opening keynote, Cvent Founder and CEO Reggie […]

Get More From Your 2025 B2B Marketing Budget

Synergy and collaboration will be key to making marketing investments go further. Download our 2025 B2B marketing Planning Guide to learn more.

Blog

It’s Time For A Revenue Process Transformation

Amy Hawthorne June 20, 2024
Buyers are in control of the revenue process — and B2B marketing, sales, and customer success teams need to align their approaches with that reality. Discover the Forrester Opportunity Lifecycle and how it can drive durable, long-term revenue growth.
Blog

Rage Against The Machine: Confront The Agency AI Fear Factor With Workforce Literacy

Jay Pattisall June 14, 2024
The failure to rise to the AI moment puts the future of the agency industry and a decade of agencies’ business change at risk. Learn what it takes to help employees gain the skills and confidence to master AI so that fear of AI doesn’t master them.
Blog

Learning From Limes And Forrester’s Creative AdTech Landscape

Nikhil Lai June 11, 2024
Last year, the world’s most-awarded creative was Skittles’ “Apologize the Rainbow” produced in collaboration with DDB Chicago. It profusely apologized for Skittles changing its green candy’s flavor from lime to apple and, to citrus lovers’ delight, announced lime’s return in a pantomime press conference live streamed on Twitch and X. The campaign relied on social […]
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