Digital disruption is accelerating rapidly to bring both chaos and opportunity to every industry. Is your firm ready to adapt to the continuing digital disruption? Find out how to make the most of the digital disruption in your industry by tapping into Forrester’s expertise in the resources here.
Government Leaders: Generative AI Is Your Use Case For Culture Change
Everyone wants a digital culture — and everyone has excuses for slow culture change. To be fair, government agencies face particular hurdles to adopt norms of digital culture such as experimentation and adaptability. That’s because it’s difficult to experiment or adapt in cultures where risk aversion and compliance exist by design. But I’ll stop short […]
Autonomous Vehicles: A Citizen’s Perspective
The uptick in autonomous vehicles started during the pandemic; I list pros for driverless vehicles based on my observations.
Why The Digital Identity Market Needs A Big Shake-Up To Meet Its Potential
“On the internet, nobody knows you are a dog” is an oft-quoted maxim from the ’90s attributed to Peter Steiner. First appearing in The New Yorker, this meme illustrates the difficulty of establishing identity and, by extension, validating claims on the internet. Over three decades later, we still face the same challenges. In this realm […]
Fitness Wearables Alone Will Not Solve The US Healthcare Crisis: Amazon Winds Down Halo
Amazon has announced that it will wind down its Halo product line and services, highlighting the challenges of generating profits and success in the fitness tracker market.
Emerging Technologies Put Remote Patient Monitoring In The Spotlight
The healthcare ecosystem is evolving. Delivery of complex care in distributed settings will require the evolution of remote patient monitoring devices and for them to become more affordable, accurate, and consumer-friendly/usable. At the same time, healthcare staff must acquire new skills and ways of working to support remote care delivery.
The New Major Cloud Adopters: Financial Services
Learn why financial services organizations are relying more on public cloud today for digital banking services.
Cloud Powers Retail Through The Economic Slowdown
The retail industry was an early adopter of cloud and has continued to expand its use. Learn three key trends from our new report The State Of Cloud In Retail.
FinOps Is Getting A Seat At The Executive Table
Earlier this year, I promised a slew of research on FinOps. Today, I published the first in this series, What Technology Executives Need To Know: FinOps. This report is especially timely, as FinOps is getting a front-row seat with executives globally across verticals and across organizations of all sizes. Amid a growing economic slowdown, efficiency […]
Does Your Digital Business Organization Have A “Tower Of Babel” Problem?
Sure, it’s an old and often-used analogy, but that’s because it’s useful: When a group of people cannot effectively work together because they’re speaking different languages, they have a Tower of Babel problem. The digital landscape is constantly and rapidly shifting, so your team needs shared vocabulary to develop and execute strategy. Digital teams in […]
Announcing Updates To The Forrester Wave™ Evaluations Covering Automation Services
We are announcing changes to our Forrester Wave™ evaluations focused on the automation services market to better represent the rise of automation fabrics and the changing role of systems integrators, consultancies, advisory firms, and specialist services vendors in this space.
What You Can Learn From The Guy Who Built A New Kind Of Bike By Removing The Pedals
You’d be forgiven for not noticing a fundamental change in the pedagogical methods for teaching kids to ride a bike: Training wheels are out; balance bikes are in. Actually, if you’re a parent of anyone under 15, you probably have noticed this shift. But within this shift lies a potent lesson in the power of […]
CVS Acquires Oak Street Health And Moves The Market Toward Our Prediction
With its latest acquisition, CVS is primed to outpace the competition. Here's why.
CX Can Thrive In The Downturn
CX leaders can boost their organization's economic resilience. Find out how in this complimentary report.
Central Bank Digital Currency In India: The New Money Is Here
India's government has announced the introduction of a long-awaited digital currency. Learn more about it and what the implications could be.
Key Takeaways From Conversations With Patient Engagement Vendors
The shift to more accountable care and the high prevalence of chronic disease demand more proactive — versus reactive — care delivery models. Healthcare organizations and policymakers recognize that patient engagement improvement is a top priority to move this initiative forward. Discover key insights from conversations with patient engagement vendors.
Precision Medicine Will Save Millions Of Lives And Billions Of Dollars But Only Through Collaboration Of Its Stakeholders
Advances in genetics, molecular diagnostics, data science, information technologies, and artificial intelligence are expanding doctors’ power to personalize therapies, gradually transforming one-size-fits-all care into precision medicine.
‘Tis The Season Of Open Enrollment, But Members Need More Information To Be Jolly
As open enrollment commences, health insurers face a major knowledge gap, preventing them from engaging their members.
How Exploration Drives Breakthrough Digital Business Strategies
A confluence of factors makes digital business inherently fast-moving. Systems of exploration can help digital business strategies evolve and drive growth. Learn more.
Don't Be On The Losing Side Of CX Trends
Attend our live predictions webinar for CX leaders to explore the forecasts defining 2023 success.
Learn From Amazon’s Approach To Innovation
Investigate the concepts that guide Amazon’s approach to innovation. There will be elements of great relevance for your organization. You can learn from and embrace these elements to fundamentally rethink your own approach to innovation.
Hurry Up And Wait: Long Wait Times Cripple Access To Care, Health Outcomes, And Patient Experience
The US is facing a primary care crisis, and long wait times, scheduling inefficiencies, and legacy technology are exacerbating the problem.
Measuring The ROI Of Your Digital Investments
Traditional ROI models work poorly for transformative digital initiatives. Learn how to better measure the ROI of digital investments.