digital disruption

Digital disruption is accelerating rapidly to bring both chaos and opportunity to every industry. Is your firm ready to adapt to the continuing digital disruption? Find out how to make the most of the digital disruption in your industry by tapping into Forrester’s expertise in the resources here.

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Precision Medicine Will Save Millions Of Lives And Billions Of Dollars But Only Through Collaboration Of Its Stakeholders

Alexander Shlyankevich November 15, 2022
Advances in genetics, molecular diagnostics, data science, information technologies, and artificial intelligence are expanding doctors’ power to personalize therapies, gradually transforming one-size-fits-all care into precision medicine.
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‘Tis The Season Of Open Enrollment, But Members Need More Information To Be Jolly

Natalie Schibell November 7, 2022
As open enrollment commences, health insurers face a major knowledge gap, preventing them from engaging their members.

Seize On 2023 Tech Opportunity

Get our Predictions 2023 guide to see how tech leaders are shifting their focus to outpace disruption.

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How Exploration Drives Breakthrough Digital Business Strategies

Peter Wannemacher October 26, 2022
A confluence of factors makes digital business inherently fast-moving. Systems of exploration can help digital business strategies evolve and drive growth. Learn more.
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Hurry Up And Wait: Long Wait Times Cripple Access To Care, Health Outcomes, And Patient Experience

Natalie Schibell October 4, 2022
The US is facing a primary care crisis, and long wait times, scheduling inefficiencies, and legacy technology are exacerbating the problem.
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Measuring The ROI Of Your Digital Investments

Dan Bieler September 15, 2022
Traditional ROI models work poorly for transformative digital initiatives. Learn how to better measure the ROI of digital investments.
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What Amazon’s Recommendation Algorithm Could Do In Healthcare

Natalie Schibell September 15, 2022
An exploration of two possible scenarios for the use of patient data in an Amazon-One Medical paradigm.
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Amazon’s Success In Healthcare Hinges On Patient Experience And Trust

Natalie Schibell September 9, 2022
Amazon’s planned acquisition of One Medical presents a serious question surrounding patient data privacy.

Tackle 2023 With Bold Action & Clear Focus

Get our Predictions 2023 Guide to see the 12 big-impact dynamics that leaders will have to navigate in the coming year.

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There’s No Place Like Home: CVS And Walgreens Zero In On The Home Care Imperative

Natalie Schibell September 8, 2022
A move to home care beckons retail to push the throttle on health equity and value-based care. But first, retail will need to win patient loyalty and trust.  
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Lead A High-Performing Digital Team

Dan Bieler September 7, 2022
Learn how digital business leaders can build a stellar team with the right digital competencies to execute the digital strategy.
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Amazon Pulls The Plug On Amazon Care, Signaling A New Dawn Of Healthcare Disruption

Natalie Schibell August 28, 2022
Amazon is shutting down Amazon care in a strategic decision to make the most meaningful disruption in the healthcare space, here is why.
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Digital Businesses: Make Strategic Investments In 2023 To Survive Economic Turbulence

Ian Jacobs August 23, 2022
To succeed with digital business in 2023, invest and innovate judiciously by doubling down on customers’ pressing needs.
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Amazon Plans To Acquire One Medical In Big Tech’s Latest Bet On Healthcare

Natalie Schibell August 18, 2022
Amazon’s move would disrupt the healthcare industry, forcing healthcare players to improve their patient experience and retail giants to follow suit. This blog explores what Amazon’s acquisition of One Medical will mean for the healthcare industry and what Amazon must do to make its healthcare business successful.

See Why 2023 Fortune Favors The Bold And Focused

Explore our 2023 Predictions to see where strategies are shifting – and where opportunities for bold moves exist.

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2022 AIOps Now Tech Data Overview Sheds Light On Current Capabilities

Carlos Casanova August 4, 2022
The 2022 AIOps NowTech generated a wealth of data that has been captured in the AIOps Data Overview, Q2 2022 report about AIOps software vendor capabilities. Three items from the overview report; digital experience, OpenTelemetry, and audit trails are highlighted in this blog. Read the full data overview report to learn more about the other capabilities that it covers.
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Key Takeaways From Health Insurers’ Q2 Earnings Calls: What We Can Learn About The Future Of Healthcare

Natalie Schibell August 2, 2022
Health insurers' recent earning calls reveal where the healthcare industry is headed. Learn health insurers' top trends and priorities.
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Bread, Milk, Eggs … Health Equity — The Fifth Aim Is A Staple For All Americans

Kyle Rybarczyk August 2, 2022
The Triple/Quadruple Aim has long been recognized as a framework to optimize the US healthcare system. This daunting ambition was given hope with the proposal of accomplishing three goals equally in 2008 and the addition of a fourth in 2014. Theoretically, achieving these goals would alleviate the burden experienced by the healthcare ecosystem and increase […]
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Chief Automation Officers Are The Answer … But What Is The Question?

Leslie Joseph July 21, 2022
Much of the current discourse around the role is marked by nonspecificity of purpose. Our new research uncovers some of the key considerations.
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“You’re Dead To Me,” Said The Patient To Their Patient Portal

Natalie Schibell July 19, 2022
Read this blog to understand what precision nudging is and how it will help improve patient communication, engagement, and outcomes.
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How To Choose The Right Partner For Your Experience Transformation

Ted Schadler July 11, 2022
Learn the three best practices for choosing and managing the right digital experience service provider from Forrester's recent Wave report on the space.
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US B2B E-Commerce Will Reach $3 Trillion By 2027

Joe Cicman June 6, 2022
Our latest B2B e-commerce forecast tells an eye-opening story of what will happen in the next five years. Read three of the top takeaways.
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Hear Ye, Hear Ye … Get Your New AIOps Reports Here!

Carlos Casanova June 2, 2022
It’s been a long time coming, at least in mind anyway, but I’ve finally got some great news to announce. We have just published four AIOps-related reports that I’m really excited for you all to finally read and provide feedback on. Read on below to get a synopsis of the three reports. The fourth report […]
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