Product Management

The product management landscape is rapidly changing. Innovation and agility are key drivers of success — but so is a deep understanding of customer needs. Read our insights to create and implement buyer-centric product development, management, and innovation practices.

Insights

Blog

How HCLTech Won A Forrester B2B Programs Of The Year Award — And How Your Team Could Be Next

Phyllis Davidson 2 days ago
B2B marketers face growing pressure to produce personalized content that truly connects and resonates with buyers, and their organizations need smarter, faster, and more scalable ways to deliver this. Next week, we’ll publish a case study about HCLTech — a global technology leader — that demonstrates how delivering this type of content is possible when […]
Blog

Hello, GTM Singularity: Turn Ideas Into Action At B2B Summit North America

Dave Frankland January 15, 2026
Buyer autonomy and the prevalence of AI are collapsing go-to-market fault lines. This isn’t just a catalyst to change — it’s an opportunity to reset with a new, resilient, and connected GTM approach.

Meet The GTM Singularity: A Shift You Can’t Ignore

AI-driven buyer autonomy is collapsing GTM models — and rewriting the rules for growth. At B2B Summit North America, reinvent your strategy with frameworks to drive measurable growth in the AI era.

Blog

Six Essentials For Managing Platforms And Portfolios

Beth Caplow January 8, 2026
Learn the key steps to managing platforms and portfolios and see how Forrester’s Portfolio Model helps vendors grow using integrated solutions.
Blog

Five Practices That Make The CMO-CPO Partnership Work

Lisa Singer December 23, 2025
When marketing and product align around buyer needs and shared commercial priorities, growth follows. Learn how to strengthen this alliance.
Blog

Why B2B CMOs Must Prioritize Product Leader Alignment

Matthew Selheimer December 19, 2025
CMOs who prioritize alignment with product leaders more effectively drive growth initiatives and improve efficiency. Find out which best practices these CMOs consistently apply in this preview of a new report.
Blog

AI Agents Become Economic Actors: Salesforce Rewrites The Rules Of Pricing

Lisa Singer December 17, 2025
Salesforce’s shift to flat‑rate, unlimited‑usage pricing for AI agents materially changes competitive dynamics. It also changes the nature of questions for buyers.
Blog

Your Secret Weapon For Your Win/Loss Program: Three Ways To Get Buyer Feedback And Make It Actionable

Beth Caplow December 5, 2025
Most B2B firms track win rates but rarely uncover the real reasons behind wins and losses. Learn three ways to capture buyer feedback that can be used to boost win rates and drive growth.

Apply For Forrester’s 2026 B2B North America Awards!

Got a great story to share about driving alignment or achieving outstanding results within a specific B2B function? Share your story by February 2 for a chance to join us live at B2B Summit 2026 in Phoenix.

Blog

Call For Entries: Forrester B2B Summit North America 2026 Awards

Matthew Selheimer November 17, 2025
Have you driven cross-team alignment that’s fueled results or achieved excellence in a particular area of marketing, sales, customer engagement, or product? Share your story for a chance to join us on stage at B2B Summit North America.
Podcast

Predictions 2026: Breaking Down Three Of Our Boldest Predictions

What It Means November 13, 2025
It’s Predictions season here at Forrester. We recently published our 2026 predictions across a variety of business functions, industries, and geographies. In this episode, we take a detailed look at three of our boldest calls for the coming year.
Blog

How FreeWheel Transformed Its Product Development Lifecycle

Katie Fabiszak November 7, 2025
Innovation in the fast-paced media landscape is the engine that drives growth and relevance. At FreeWheel, a Comcast company powering the premium streaming advertising ecosystem, innovation is more than a buzzword — it’s a strategic imperative. With a strong foundation and a commitment to excellence, FreeWheel saw an opportunity to evolve its internal processes to […]
Blog

Predictions 2026: Trust Gets Tested For B2B Marketing, Sales, And Product Leaders

Renee Irion October 28, 2025
AI adoption, changing buying dynamics, and persistent volatility are rewriting go-to-market playbooks. Learn what B2B leaders and teams must do to navigate the year ahead.
Blog

The Circular Economy: The White Knight Of IT Sustainability In Recycled Armor

Abhijit Sunil September 30, 2025
Circular economy initiatives often lack a holistic approach, leading to varied interpretations and applications. Learn the six key components that play a crucial role in applying circular economy principles in IT.

Plan & Prosper — Together

Register for B2B Summit North America 2026 with our 2-for-1 Plan & Prosper offer. Bring a teammate, stretch your budget, and start 2026 with the tools to align your team and accelerate your strategy.

Blog

Introducing Forrester AI Access: Equipping Organizations With Trusted Insights To Act Fast

Carrie Johnson September 9, 2025
Forrester AI Access is an important milestone in our AI journey, beginning with our 2023 launch of Izola. With AI Access, organizations can validate ideas, innovate, and make smarter decisions faster.
Podcast

AI Pricing, Outcome-Based Pricing, Developer Productivity

What It Means August 7, 2025
As the annual budgeting and planning season comes into full swing, we drill down into two unique pricing trends. We then take a detailed look at how to measure developer productivity.
Blog

Orchestrating Product Success: The Role Of The Director Of Product Management

Tony Plec July 23, 2025
In a symphony orchestra, the conductor can’t play every instrument — without their guidance, it can be a cacophony rather than a symphony. Conductors interpret the score, set the tempo, cue the musicians, and shape the sound of the ensemble. Their leadership transforms individual talent into a unified performance. In the same way, a director […]
Blog

Optimize Your Pricing To Reflect AI Value

Lisa Singer July 22, 2025
Nearly every day, I’m asked about pricing challenges, most of them stemming from the complexities and constant evolution of AI. Pricing models are evolving nearly as quickly as AI technologies. AI Is Driving The Evolution Of B2B Pricing Models Usage-based pricing is rapidly gaining momentum as an alternative to traditional flat-fee and subscription models. This […]
Blog

Seven Launch Best Practices To Drive The Results You Want

Beth Caplow June 24, 2025
With clients struggling to nail their product launches recently, I thought it might be helpful to summarize a webinar I participated in a few months ago called Captain Your Launch: Mastering B2B Product Launches. Host Rowan Noronha was joined by Julien Sauvage, Tamara Grominsky, and myself. We covered the gamut on launches, sharing our experiences, […]

Predictions 2026: Your Planning Starts Here

2026 will demand proof, not promises. Explore Forrester’s Predictions resources — guides, webinars, and blogs — to plan smarter, lead with trust, and stay ahead of disruption.

Blog

Are You Ready To Grow Your B2B Business With Product-Led Sales?

Lisa Singer May 28, 2025
Product-led sales (PLS) combines product-led growth and sales-led strategies to help B2B buyers discover, evaluate, and commit to offerings through self-service. Success requires strong alignment across product, marketing, and sales; robust data analytics; and a cultural shift toward product-assisted selling.
Webinar

Transform Your B2B Strategy To Lead, Adapt, And Grow in Volatile Times 

How can you navigate shifting buyer behaviors, market turbulence, and tech disruption? Watch this webinar to see why outdated go-to-market strategies fail — and how to adapt by targeting stable markets, cutting costs, and leveraging real-time customer insights.
Blog

In A World Of Buying Mayhem, All Leaders Must Be Change Leaders

Katy Tynan March 20, 2025
Today’s dizzying pace of change will not abate, and leaders must show the way forward. At our upcoming events, B2B Summit North America and CX Summit EMEA, we’ll show you how.
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