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Introducing Forrester’s New Government Trust Imperative Score 

Riccardo Pasto 4 hours ago
While many government leaders understand the importance of trust, they often misunderstand what it is, what drives it, and what results from having earned it. That’s why Forrester developed the Government Trust Imperative Score (GTIS) to measure trust at three levels of government — national/federal, provincial/state, and local/municipal.
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OCBC’s Journey To Becoming A Generative AI Pioneer

Leslie Joseph April 3, 2025
OCBC has emerged as a leader in enterprise AI adoption, seamlessly integrating generative AI (genAI) across its operations. I recently spoke with Donald MacDonald, head of OCBC’s Group Data Office, about the bank’s AI journey. Q: Donald, OCBC’s success with AI seems to stem from a long-term vision rather than a sudden pivot. How did […]
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Prepare And Thrive: Australia’s Federal Government Agencies Should Plan For Post-Election MoG Change Now

Sam Higgins March 10, 2025
As technology leaders in the Australian federal government, you’re no strangers to the complexities and challenges of machinery-of-government (MoG) changes. These changes, akin to M&A in the private sector, involve restructuring agencies, merging departments, and redistributing functions to align with evolving mission priorities. But sentiment within the Australian public service (APS) towards MoG changes tends […]