Jonathan Roberts
Analyst

Author Insights
Blog
We Need To Talk More About Burnout In Cybersecurity
Forrester predicted that in 2023, a Global 500 firm will be exposed for burning out its cybersecurity employees. In 2022, we saw at a very practical level in Australia that weaknesses in our cyberdefenses can impact society at mass levels. Impacts of breaches at Optus, Medibank, EnergyAustralia, and MyDeal include fines, exposure of millions of […]
Blog
Happy New Year? What To Know About Employee Burnout In 2022
We spent the entire pandemic studying wellness and well-being at work and our data shows that burnout is not as simple as you think.
Blog
Headspace Health Looks To Build Mental Resilience In All Employees By Giving Them More Choice
Ginger announced its intent to merge with Headspace earlier this week. The combined entity, Headspace Health, will create a workforce of 800-plus and a $3 billion valuation. Yeah, it’s big for the mental health space. The vendor will join the upper band of large employee mental health support providers (which includes firms such as Modern Health […]
Blog
Tackle Five Challenges Of Tech Experience Improvement
With vaccine rollouts continuing en masse in many countries, companies are starting to get greater clarity on their return-to-work strategy. Forrester’s research has been clear on the return to work: 30% of companies will return to the office “as normal,” 60% will operate in a hybrid model, and 10% will transition to an “anywhere work” strategy, in which employees primarily work remotely. This […]