Fiona Adler

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Why Your Organization Is Approaching Personalization Wrong

Fiona Adler January 12, 2016
A few weeks ago, I learned that my credit card number was part of a large data breach and that I needed to cancel it immediately. My first thought? Panic and trepidation — what if someone already charged on my card? What about the companies that I have recurring payments with — will they reject them and charge me […]