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Insights

Blog

It’s Time More CMOs Gained A Seat At The Corporate Strategy Table

Mavis Liew March 29, 2022
Despite the wealth of customer knowledge CMOs possess, relatively few have an active hand in corporate strategy-setting. That needs to change.
Blog

Three Tips For Staffing Your CX Team

Judy Weader March 29, 2022
We share our top tips for customer experience leaders who need to staff up the CX team at their organization.
Blog

Web3 Isn’t Going To Fix The Shortcomings Of Today’s Web

Martha Bennett March 28, 2022
Will Web3 deliver on its promise? Learn how the three key tenets of the new vision compare to today's web.
Blog

Planning A B2B Hybrid Event This Year? Seven Critical Considerations

Conrad Mills March 23, 2022
Hybrid events seem to offer the best of both worlds. Yet pulling one off successfully requires careful planning.
Blog

Actualisez Vos Plans D’Urgence Face À La Guerre En Ukraine

Jeffrey Rajamani 23 Mars 2022
Découvrez quels fournisseurs de services informatiques ont des opérations importantes en Biélorussie, en Russie ou en Ukraine et quelles mesures vous devez prendre si vous comptez sur eux pour des services aujourd'hui.
Blog

Can You Handle The Truth? Why Popular Myths Are Holding B2B Sales Back

Phil Harrell March 22, 2022
It's time to relinquish outdated beliefs and embrace data and insights.
Blog

There’s A Role For 3D Printing In Your Manufacturing Operations

Paul Miller March 22, 2022
It's not just for prototypes and low-quality models. Learn about three areas where 3D printing already delivers real value.
Blog

Forrester’s Q1 2022 Sales Operations Pulse Survey Results

Anne Slough March 17, 2022
Looking to fine-tune your sales operations? Get eight key takeaways from Forrester’s Q1 2022 Sales Operations pulse survey.
Blog

Transform IT From Efficient Costs To Effective Value Streams 

Frederic Giron March 15, 2022
Transitioning to a future fit technology strategy can increase the value your technology organization delivers. Find out how in this blog post.
Blog

The Ukraine War And The CEO

George Colony March 14, 2022
Forrester CEO George F. Colony gives his advice to CEOs contending with the ramifications of the Russia-Ukraine War.
Blog

B2B Marketers: It’s Time To Ditch Sourcing Metrics

Ross Graber March 11, 2022
Marketing sourcing metrics aren't meeting the needs of B2B marketing organizations and continue to fall out of favor. Here's why to ditch them and move on to something better.
Blog

B2B Sellers Must Reevaluate How They Build Trust With Buyers

Ian Bruce March 10, 2022
New Forrester research illustrates how complex B2B buyers' decision-making processes are and the value of building trust with buyers.
Blog

Use Innovation To Reshape The B2B Payment Experience In APAC

Meng Liu March 10, 2022
Learn about the three forces driving better payment experiences in the Asia Pacific region.
Video

Unlocking The Power Of Purpose For B2B Leadership

Nancy Maluso March 9, 2022

Video

Awesome Sales Enablement Customer Quotes: The Sequel

Peter Ostrow March 6, 2022

Blog

NFTs: Fun Stocking Stuffers Or A Lump Of Coal?

Sucharita Kodali March 3, 2022
What are NFTs, really? What’s in it for brands? What are the key challenges? Here's a quick recap of our recent webinar on NFTs.
Blog

Recycle Opportunities To Make The Most Of Your B2B Investments

Vicki Brown March 3, 2022
When you’re tracking B2B opportunities, some will inevitably take a detour. Learn how to manage those opportunities to successfully reengage these potential deals.
Blog

Navigate China’s New Data And AI Regulations

Guannan Lu March 3, 2022
Firms often struggle to identify the appropriate security controls and practices to comply with fast-changing data regulations. Here are three practices firms should adapt to keep pace.
Blog

Weave An Automation Fabric For All Technology — Compute And Beyond

Naveen Chhabra March 1, 2022
Learn five things application developers need to expand infrastructure automation efforts beyond the compute services realm.
Blog

Here’s How To Update Your Risk Management Posture Given The War In Ukraine

Alla Valente February 28, 2022
Risk management leaders in Europe and worldwide are already being impacted by the war in Ukraine and the sanctions imposed on Russian and Belarusian actors. Forrester analysts provide their guidance in this post.