Rachel Kwon

As a big fan of basketball, I couldn’t help but compare the CIO’s role to that of a point guard. In the game of basketball, the point guard plays a critical role in orchestrating plays, facilitating collaboration, and adapting to the constantly changing game conditions. Similarly, the role of the chief information officer (CIO) has […]

Tech leaders that establish talent pipelines in new cities have exclusive access to high-end, cost-effective talent unavailable to their competitors. This is a necessity in a “doubly disrupted” labor market, where a growing mismatch between demanded and supplied skills will drive an even bigger mismatch between current and future skills and wages.

Clear differences in business and technology priorities separate modern and future fit HCOs from the rest of the traditional pack.

Many firms fail to understand the full impact that emerging technology has on productivity. In our new report, we cover what your tech productivity formula must include, how to maximize productivity with your tech investments, and the role operating capacity plays in productivity.

The labor market has been "doubly disrupted": find out how your organization can prepare for this structural change.

Tech firms are making labor cuts to focus on profits instead of growth. Find out what this could mean for your industry and how you should respond.

To help execs prepare for 2023, we just published a new report, Use Forrester’s Tech Insights And Econometrics Research To Plan For 2023, to give insight into what labor, investments, budgets, and productivity will look like this year.

"The State Of Future Fit Technology Strategy, 2022" identifies the three adaptive behaviors that future fit organizations emphasize.

We are happy to announce the publication of a collection of data snapshots on senior technology decision-makers’ attitudes and behaviors around being future fit. Forrester defines future fit tech strategy as “an approach to technology that enables an organization to quickly reconfigure business structures and capabilities to meet customers’ future needs and expectations.” In fact, […]

Tech talent has dispersed into regional pockets calling for new recruiting strategies. Learn about one region that might not be on your radar.

As part of Forrester’s tech insights and econometric research (TIER), we monitor market trends and analyze how these trends may affect IT budget strategy. Over the past few weeks, we looked into capex/opex trends leading up to, through, and out of the pandemic. For technology executives, it’s clear what question must remain front of mind: […]

The talent crunch in tech is only going to get worse. Find out how much worse and get a possible solution in this blog.

At some point, most tech execs will be asked to explain their organization’s cost structure. What are the macro-level IT and digital spend structures in my industry? How can we justify our IT cost allocation to the business? Are there any areas of opportunity in our IT staffing strategy that we can take advantage of? […]

Learn how Forrester's tech insights and econometric research (TIER) guides technology decisions by delivering the most relevant economic insights.