Jeffery Williams

Technology alone won't drive sustainable competitive advantages. Partnerships, people, products, and processes will factor heavily into four themes that will shape the future of insurance.

Despite the tumult of 2020, the insurtech market ended the year alive and (relatively) well. While funding did decline 6% year over year, the fourth quarter was the second strongest for funding in 2020 and the sixth largest since tracking began in 2010. The full version of our quarterly insurtech funding roundup report is on […]

This year of the pandemic will forever be known for its effect on the way we work and interact. Although our “new normal” will be temporary, the digital transformation it brought about will prove lasting. Amid the chaos, insurtechs, with their digital-first business models, have benefited as their funding has continued to improve. In Q3, […]

As insurers contend with an unpredictable virus and its economic consequences, promising pathways to prosperity will reveal themselves.

COVID-19 has drastically affected the world as we know it. However, insurtechs continue to bring innovation across the insurance value chain. As such, incumbents can’t stand still as these nimble, digitally conscious startups disrupt insurance marketplaces and bring capabilities that drive business efficiency. Forrester regularly reviews startup funding through its partnership with Venture Scanner to […]

Recently, Walmart quietly launched Walmart Insurance Services LLC. To better understand and triangulate what this move means for the future of healthcare, a team of Forrester analysts weighed in. Read their takes.

Insurtech funding contracted last quarter amid economic uncertainty. As the pandemic and its aftereffects linger, the outlook remains unclear.

Tech-assisted agency distribution, AI-driven CX, streamlined discovery and fraud detection... the insurance industry is on the cusp of dramatic transformation.

As digital technologies transform the insurance marketplace, how will the role of the agency evolve? Insurance professionals and solutions providers, learn how you can help shed light on where agencies are headed in a fast-changing landscape.

Three central themes will define the quickly evolving future of insurance.