Jeffery Williams

Senior Analyst

Forrester Bio

Jeffery Williams

Author Insights


Predictions 2022: Insurers Will Find Value In New Processes, Products, And Distribution

Jeffery Williams November 30, 2021


Lemonade’s Acquisition Of Metromile: Start Your Engines! The Race For Digital Insurance Supremacy Just Took A New Turn

Jeffery Williams November 10, 2021
Talk about timing. Last week, Lemonade revealed Lemonade Car, its entry into auto insurance. This week, it announced the acquisition of Metromile, one of the largest usage-based auto insurers in the world. Insurance technology (insurtech) M&A has been strong, but admittedly, I didn’t expect to see a transaction like this so soon. But I suppose […]

Prognosen 2022: Versicherungen

Jeffery Williams 2 November 2021
Finden Sie heraus, was Forrester für Versicherungsunternehmen im Jahr 2022 und darüber hinaus prognostiziert.

Prévisions 2022 : Assurances

Jeffery Williams 1 Novembre 2021
En 2022, les assureurs s'appuieront étroitement sur les nouvelles sources de données pour exploiter des bénéfices cachés dans des domaines difficiles.  

Europe Predictions 2022: Insurance

Jeffery Williams October 26, 2021
Find out what Forrester predicts for insurance companies in 2022 and beyond.

Connected Insurance: Reality Or Hype?

Jeffery Williams August 16, 2021
I speak often with clients about the role of technology in insurance. Of the many innovations we discuss, connected insurance may be the most polarizing. Connected insurance (CI) is nascent across most insurance lines. But evolving consumer preferences and increasing competition from digital-first startups require forward-thinking insurers to harness emerging technology and invest in CI […]

Four Themes Will Shape The Future Of Insurance

Jeffery Williams March 24, 2021
Technology alone won't drive sustainable competitive advantages. Partnerships, people, products, and processes will factor heavily into four themes that will shape the future of insurance.

Insurtech Funding Roundup, Q4 2020: Insurtech Ends A Tumultuous Year Strongly

Jeffery Williams February 2, 2021
Despite the tumult of 2020, the insurtech market ended the year alive and (relatively) well. While funding did decline 6% year over year, the fourth quarter was the second strongest for funding in 2020 and the sixth largest since tracking began in 2010. The full version of our quarterly insurtech funding roundup report is on […]

Insurtech Funding Roundup, Q3 2020: Digital Insurers Drive Another Strong Quarter Of Funding

Jeffery Williams November 5, 2020
This year of the pandemic will forever be known for its effect on the way we work and interact. Although our “new normal” will be temporary, the digital transformation it brought about will prove lasting. Amid the chaos, insurtechs, with their digital-first business models, have benefited as their funding has continued to improve. In Q3, […]

Predictions 2021: Insurers Find Opportunity Amid Chaos

Jeffery Williams October 30, 2020
As insurers contend with an unpredictable virus and its economic consequences, promising pathways to prosperity will reveal themselves.

Insurtech Funding Roundup, Q2 2020: Investors Find Opportunities Amid A World In Chaos

Jeffery Williams August 13, 2020
COVID-19 has drastically affected the world as we know it. However, insurtechs continue to bring innovation across the insurance value chain. As such, incumbents can’t stand still as these nimble, digitally conscious startups disrupt insurance marketplaces and bring capabilities that drive business efficiency. Forrester regularly reviews startup funding through its partnership with Venture Scanner to […]

Walmart Doubles Down On ‘Save Money. Live Better.’ As It Wants To Help You Shop For Your Next Health Insurance Plan

Arielle Trzcinski July 13, 2020
Recently, Walmart quietly launched Walmart Insurance Services LLC. To better understand and triangulate what this move means for the future of healthcare, a team of Forrester analysts weighed in. Read their takes.

Insurtech Funding Roundup, Q1 2020: Investors Reduce Risk As The COVID-19-Induced Downturn Settles In

Jeffery Williams April 29, 2020
Insurtech funding contracted last quarter amid economic uncertainty. As the pandemic and its aftereffects linger, the outlook remains unclear.

InsureTech Connect 2019 Conference Reflections

Jeffery Williams October 2, 2019
Tech-assisted agency distribution, AI-driven CX, streamlined discovery and fraud detection... the insurance industry is on the cusp of dramatic transformation.

The Future Is Unwritten: Writing The Future Of The Insurance Agency

Jeffery Williams September 12, 2019
As digital technologies transform the insurance marketplace, how will the role of the agency evolve? Insurance professionals and solutions providers, learn how you can help shed light on where agencies are headed in a fast-changing landscape.

The Future Of Insurance

Jeffery Williams August 14, 2019
Three central themes will define the quickly evolving future of insurance.