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Predictions 2024: Generative AI Transitions From Hype To Intent

Michele Goetz October 26, 2023
Will generative AI live up to the hype in 2024? The short answer is yes. Learn more in our 2024 predictions for artificial intelligence.
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Predictions 2024: Automation Influenced By LLMs, Regulators, And Enterprise App Vendors

Craig Le Clair October 26, 2023
In 2024, firms will surge ahead with automation initiatives, fueled by new AI enthusiasm. Learn more in our 2024 automation predictions.
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Predictions 2024: Data And Analytics Set The Stage For Generative AI

Zeid Khater October 26, 2023
The future success of generative AI relies on leveraging quality data effectively. Learn more in our 2024 data and analytics predictions.
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Predictions 2024: An EX Recession And An AI Revolution Reshape The Future Of Work

J.P. Gownder October 26, 2023

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Predictions 2024: Smart Manufacturing Walks Back Prior Plans

Paul Miller October 26, 2023
In 2024, Forrester predicts that a healthy pragmatism will take hold in manufacturing. Learn more from our 2024 smart manufacturing predictions.
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How To Build Your Business Case For Microsoft 365 Copilot

J.P. Gownder October 25, 2023
Microsoft 365 Copilot’s general-availability day is here. Forrester’s new research can help you build your business case for adoption.
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Predictions 2024: CMOs Prioritize Practicality Over Purpose

Mike Proulx October 25, 2023

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Predictions 2024: Digital Commerce Will Go Small, Artificial, And Augmented

Emily Pfeiffer October 25, 2023
Digital commerce in 2024 will adopt artificial intelligence and augmented reality to solve specific use cases. Overall, digital businesses will apply surgical precision, rather than sweeping change, to their technology decisions. Read our predictions.
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Predictions 2024: GenAI And Partners Help B2B Marketing, Sales, And Product Endure A Wild Ride Ahead

Laura Ramos October 25, 2023
B2B marketing, sales, and product functions in 2024 will face disruption and opportunity from generative AI, making alignment more critical than ever. Learn more about what’s coming in 2024.
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Predictions 2024: CX Teams Should Buckle Up For A “Fun” Ride

Judy Weader October 25, 2023
In 2024, we expect that CX leaders will continue to navigate variable footing, in some cases finding themselves caught in the crossfire between new tech and old policies. Prepare yourself for the new year with a preview of our 2024 predictions.
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Prognosen 2024: CX-Teams sollten sich für eine „wilde“ Fahrt bereitmachen

Judy Weader 25 Oktober 2023
Wir gehen davon aus, dass sich CX-Führungskräfte im Jahr 2024 weiterhin in einem schwierigen Umfeld bewegen und gelegentlich in das Kreuzfeuer zwischen neuen Technologien und alten Richtlinien geraten werden. Bereiten Sie sich mit einer Vorschau auf unsere Prognosen 2024 auf das neue Jahr vor.
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Prévisions 2024 : la genAI et les partenaires aident le marketing, les ventes et les produits B2B à faire face à un avenir changeant

Laura Ramos 25 Octobre 2023
En 2024, les services marketing, ventes et produits B2B seront confrontés aux perturbations et aux opportunités offertes par l’IA générative, et il sera donc plus essentiel que jamais de s’aligner. En savoir plus sur ce qui nous attend en 2024.
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Prognosen 2024: Mithilfe von KI und Partnern können die Teams für B2B-Marketing, -Vertrieb und -Produkte durch bevorstehende Turbulenzen steuern

Laura Ramos 25 Oktober 2023
Durch den Vormarsch generativer KI werden sich die Funktionen für B2B-Marketing, -Vertrieb und -Produkte 2024 disruptiven Entwicklungen und Chancen gegenübersehen. Dadurch wird eine Abstimmung noch wichtiger als je zuvor. Erfahren Sie mehr darüber, was Sie 2024 erwarten wird.
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Predictions 2024: Retailers Will Need To Brace For A Tough 2024

Sucharita Kodali October 25, 2023
As retailers gear up for 2024, they must confront an array of challenges, from theft and culture wars to the adoption of new technologies such as AR, VR, and genAI. Despite the challenges, the retailers that rise to the occasion and make the right strategic decisions will position themselves for success.
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Predictions 2024: Consumers Embrace Calm After The Revenge Spending Storm

Audrey Chee-Read October 25, 2023
In 2024, consumers will embrace better habits with their wallets and minds, but moments of acute social tension could cause chaos for brands. Discover our consumer predictions for 2024.
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Predictions 2024: APAC Firms Inspired By The GenAI Wave

Frederic Giron October 24, 2023
In 2024, the APAC region will see a significant amount of change driven by generative AI. Learn more in our 2024 APAC predictions.
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Predictions 2024: Tech Leaders Boost Ops To Grow With AI

Matthew Guarini October 24, 2023
In 2024, tech leaders will struggle to find the skills and talent to make the most of AI and power growth. Learn more in our 2024 predictions for tech leaders.
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Predictions 2024: Invest In AI And Sustainability Compliance To Flourish As The EU Pursues Regulatory Superpowerdom

Laura Koetzle October 24, 2023
Forrester’s Predictions 2024 for Europe show a dynamic year ahead, with new technologies, reporting requirements, and ways of working. Read our predictions for Europe.
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Prognosen für Europa 2024

Laura Koetzle 24 Oktober 2023
Die Forrester-Prognosen 2024 für Europa zeigen, dass ein dynamisches Jahr bevorsteht, mit neuen Technologien, Reporting-Anforderungen und Arbeitsweisen. Lesen Sie unsere Prognosen für Europa.
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Predictions 2024: Exploration Generates Progress

Sharyn Leaver October 24, 2023
Our message to clients for 2024 is simple: Don’t wait. Read Predictions 2024 to discover why you need to move on genAI now, plus our takes on dozens of other critical topics.